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Lewis Robinson

Lewis Robinson
Lewis Robinson is a business consultant specializing in CRM and sales. He's begun multiple corporations and currently freelances as a writer and personal consultant.
Contact center CRM: 3 ways it boosts CX and enables sales

Contact center CRM: 3 ways it boosts CX and enables sales

The satisfaction of your customers is the most important. Successful businesses understand that it's not just about the products or services offered, but about the overall experience. This is where Customer Relationship Management (CRM) becomes crucial, especially for...

Effective PR strategies in post-flood crisis management

Effective PR strategies in post-flood crisis management

In the wake of a flood, organizations face the dual challenge of managing the immediate fallout and communicating effectively with their stakeholders. The role of PR becomes crucial in shaping the narrative, addressing concerns, and rebuilding trust. This article...

How contact centers can be strategic digital assets in PR management

How contact centers can be strategic digital assets in PR management

Contact centers have evolved significantly, from being customer service hubs to playing a critical role in public relations, particularly in crisis situations. In an era where digital interactions can dramatically impact a company’s reputation, the capacity of contact...

How PR can be your navigator during business expansion

How PR can be your navigator during business expansion

In our ever-accelerating business world, the crucial role that public relations plays cannot be overstated. PR is not simply about managing a company's image in a reactive manner. It's about proactively leveraging strategic communications to drive tangible business...

Understanding and implementing the power of business analytics

Understanding and implementing the power of business analytics

In today's data-driven world, businesses have access to a vast amount of information. The key to unlocking its potential lies in leveraging business analytics. By harnessing the power of data and analytics, businesses can gain valuable insights that drive growth,...

5 actionable tips for improving your business’s online reputation

5 actionable tips for improving your business’s online reputation

Your company’s reputation has always been important, but in today’s digital environment, a great reputation is even more essential. Good PR can be the difference between increased sales and missed opportunities. Whether you sell products to other businesses or to end...

4 PR strategies that can bring more money into your business

4 PR strategies that can bring more money into your business

Public relations strategies are important for any business no matter what sector or industry the business is part of. PR can be used to maintain the image of a business, help generate interest in an organization or improve the reputation of a company. Depending on...

4 important PR strategies large companies should be using

4 important PR strategies large companies should be using

When it comes to PR, there are a lot of things that go into making sure that the reputation, marketing and outreach of any business or individual are handled with care. However, when it comes to big companies, extra care might be required in order to keep everything...