The post-COVID business and communications landscape is sure to be fraught with unprecedented twists, but we can be sure that digital acumen will play a big role in solving them. A new study of communication professionals in Europe offers an overview of the key...
Generation Z is a fast-emerging, powerful generation of shoppers that already accounts for 20 percent of all U.S. consumers and $143 billion of direct buying power. Understand Me, Don’t Define Me—a new report from consumer, retail and media solutions firm IRI, in...
Your influencers are racking up the follows, but is your brand really benefitting? There’s a good chance the results of your campaign may not pan out as planned, as new research from AI analytics platform HypeAuditor reveals only 59 percent of Instagram followers in...
The past year has decidedly increased people's awareness of racial injustice, and a new study from diversity, equity, and inclusion strategy firm Paradigm explores how the past twelve months have shaped Americans' views on the issue—and what that means for businesses....
Few things are better for effective pitch planning than hearing what journalists actually want to hear about, and a new journalist survey from entrepreneur PR network PRontheGO offers some tasty tidbits for outreach—as well as some of the practices that make up some...
There has been a significant increase in agile adoption among marketers as a way of handling the fast pace of digital marketing work and the increasing volatility exacerbated by the global pandemic, new research from agile marketing consulting, training, and coaching...
It’s been a long, bumpy ride, but after a challenging year of COVID-spurred twists and pivots, today's business owners say they’re optimistic about the rest of 2021—and are reexamining their business and financial strategies for opportunities to invest for growth,...
Anyone who reads PR and media intelligence news (including Bulldog Reporter) knows how urgent the CX crisis has become—but new research from knowledge engagement firm Bloomfire shows that a whopping 88 percent of companies are ill-equipped to handle customer...
As consumers lose trust in governments and the media, they are redirecting their trust to other entities—yielding an unprecedented opportunity for businesses to boost trust across their stakeholder ecosystem, according to Forrester's new Trust Imperative research. A...
As we turn our sights to a recovering retail economy, one vestige of the COVID experience will be sticking around for the foreseeable future—customer service is now so important for retailers and marketers that a whopping 90 percent of consumers say they would not...
Augmented Reality (AR) has been tossed around for a couple of years as a powerful fledgling tool for brands and business communicators, but hasn’t quite landed yet on the strategy spectrum. But that’s about to change—new research from Deloitte Digital and Snap Inc....
The evolution of data brings both promise and heartache to business leaders and communicators. Even though data aspirations are high across Global 2000 enterprises, only a mere 5 percent of C-level executives have a high degree of confidence in the data they have, new...