This multi-year Accessibility Plan is developed in accordance with the Integrated Accessibility Standards Regulation under the Accessibility for Ontarians with Disabilities Act, 2005. The plan describes the measures that Agility PR Solutions has undertaken over the period from 2012-2021 to identify, remove and prevent barriers to people with disabilities who work, learn, and participate within Agility PR Solutions’ environment, including staff, volunteers, and visitors.
Statement of Commitment
Agility PR Solutions is committed to providing services that are free of barriers and biases. Agility PR Solutions strives to ensure that key principles of independence, dignity, integration, and equality of opportunity are reflected and valued in our working environments. Our conduct will demonstrate our belief in the strength that diversity brings to our communities. It is the policy of Agility PR Solutions to provide an environment in all of its facilities that fosters independence, dignity, and respect for everyone. We are committed to ensuring that people with disabilities have the same opportunity of access to our services in a similar way as these services are available to all others we serve. We are committed to meeting the accessibility needs of people with disabilities in a timely manner, in the provision of services related to information, communication, employment, and in the accessibility to our facilities.
Barriers to be Addressed Under the Plan
Agility PR Solutions intends, through this multi-year Accessibility Plan for the period 2012-2021, to take action to address barriers to accessibility related to the standards areas of current regulations.
Review and Monitoring
Each year, the Human Resources department will review progress and evaluate the effectiveness of implementation of barrier-removal and prevention strategies, and will work closely with other departments to plan for increased accessibility throughout Agility PR Solutions.
Communication of the Plan
The Plan will be posted on Agility PR Solutions intranet and on the website (under “Accessibility”). It will be available in accessible format upon request. Questions, comments, or feedback regarding the Accessibility Plan may be directed to: Marcus Duquette, Director of Human Resources, Agility PR Solutions using the Contact us form.
|Customer Service Providing accessible customer service to people with disabilities.||Create and share accessible customer service plan/policy||January 2012||
|Train employees on accessible customer service||January 2012||
|File Accessibility Compliance Report||December 2012||
|Employment Helping employees with disabilities stay safe.||Review workplace emergency response information||January 2012||
|General Requirements Applicable to all standards under the Integrated Accessibility Standards Regulation (IASR).||Create and share accessibility policies||January 2014||
|Create and share a multi-year accessibility plan||January 2014||
|Train employees on Ontario’s accessibility laws and on the Human Rights Code as it relates to people with disabilities||January 2015||
|Information and Communication Making information accessible for people with disabilities.||Accessible website and web content||January 2014||
|Make feedback accessible||January 2015||
|Make information accessible to the public||January 2016||
|Employment Making accessibility a regular part of finding, hiring, and supporting employees with disabilities.||Information for employees||January 2016||
Make workplace information accessible to employees
Inform employees about Agility PR policies for supporting employees with disabilities
|Organizational processes to accommodate employees||January 2016||
Develop accommodation plans for employees with disabilities
Support employees who have been away from work because of a disability
|Built Environment||Make new or redeveloped service counters, fixed queuing guides, and waiting areas accessible||January 2017||
|File Accessibility Report||June 2021||