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Crisis Comms & Media Monitoring

A guide to crisis communication for upholding mental health privacy

A guide to crisis communication for upholding mental health privacy

In today's fast-paced, mind-bogglingly interconnected world, effective communication must be considered of paramount importance across all industries, and the healthcare sector is no exception. Crisis situations can strike from seemingly nowhere at any time, and how...

The most controversial ads and their impacts

The most controversial ads and their impacts

The Double-Edged Sword of Advertising Controversy Modern advertising often walks a fine line between capturing attention and courting disaster. A campaign that’s bold and edgy can go viral and spark cultural conversation, or it can backfire spectacularly. Sydney...

PR Tech & AI

Dealing with AI backlash—how to build trust with ethical use

Dealing with AI backlash—how to build trust with ethical use

The AI boom was inevitable, but the backlash over its use in digital marketing was just as fierce. Brands racing to leverage artificial intelligence for content creation, customer service, and design often find themselves dodging criticism from consumers, creators,...

How AI Is redefining media relations and crisis management

How AI Is redefining media relations and crisis management

In an era where news travels at the speed of a tweet and a brand’s reputation can change within hours, the role of artificial intelligence has become indispensable in public relations. For years, PR professionals have relied on intuition, experience, and relationship...

Content & Media Relations

7 tips for communicators to refresh old posts using AI tools

7 tips for communicators to refresh old posts using AI tools

Only fresh content wins attention. That is true, but not complete! If you keep your posts updated and do not let them lose their relevance, then they are more likely to rank than even newer content. In fact, a study by Ahrefs found that nearly 72.9% of top-ranking...

Methods for converting media coverage into long-term search equity

Methods for converting media coverage into long-term search equity

Media mentions, impressions and coverage is nothing new when it comes to measuring public relations effectiveness—however, they are usually just a piece of the puzzle. A headline in a major outlet may make them popular for a moment, but then what do you do once the...