Social media video content has proven to be the best way for brands to reach today’s younger consumers, and many of the older ones too. When looking at the average amount of time U.S. adults spent on social media platforms in 2023, new research finds more than half of...
5 tips for taking your customer experience to the next level in 2024
In today's fiercely competitive business world, providing an exceptional customer experience isn't just a differentiator; it's a requirement. Either your customer experience is an advantage or a detriment—there is nothing neutral about this key battleground. Customer...
2024 travel trends: Potential getaway plans, dream destinations, ideal travel budgets, and more uncovered in new large-scale research
Travel has made a huge comeback in the last couple of years, and new research from group travel platform TrovaTrip offers a glimpse into the evolving landscape of travel preferences and behaviors for the entire travel industry. The firm’s 2024 Travel Trends report,...
10 ways that sustainable packaging impacts brand success
In recent years, the global shift towards sustainability has influenced various industries, prompting businesses to reconsider their practices and values. One key area where this change is evident is in packaging. Sustainable packaging not only addresses environmental...
PR strategies and tools that can bring your business to the next level
In the highly competitive atmosphere of modern business, effective communication and brand visibility are paramount aspects of your company's potential for success—which means that strategic public relations is necessary for developing a positive image for your...
The next wave of creator marketing: Creators were brand marketers’ top investment this year, and 9 in 10 brands will increase that spend in 2024
Led by high-impact influencers, the Creator Economy broke wide open in 2023 as brands’ top marketing investment, and as we enter the next wave of the estimated $21B creator marketing industry, brands and retailers are investing more than ever in creators because they...
Why website security matters for customer confidence—and how it boosts sales
Have you ever hesitated to buy something online because you weren't sure if the site was secure? Most of us have been there. When customers aren't confident that their payment information will be protected, it creates friction in the buying process. As an online...
Employees to bosses: ‘It’s not me, it’s you’: A third of employees have to guess their priorities at work
The employee/employer dynamic has never been so enigmatic—leaders are struggling to understand and meet the expectations of an unprecedentedly unorthodox workplace, while employees struggle to engage with their businesses amid endless perceived leader shortfalls. This...
8 steps for building a successful social media strategy for PR pros
In a business landscape, communication means a lot. The company’s success and growth perspectives largely hinge on the positive relationships with its stakeholders, be it customers, employees, investors, the media, or the general public. PR professionals work to build...
10 brand and retailer initiatives for navigating disruption in turbulent times now and into the new year
Disruption dominated the business world in 2023, with AI shaking operations and process management to its core, and with macroeconomic conditions and consumer sentiment still in constant flux, 2024 will be a continued period of confusing signals and disruptive...
PR in 2024: 4 predictions for the transformative year ahead
The world of PR is changing faster than ChatGPT can plan your next vacation—and 2024 is poised to be one of the most transformative years yet. Of course, AI is top of mind throughout the industry and beyond; new ethical and measurement considerations will emerge in...
5 best practices for Facebook Lead Generation Ads in 2024
Digital marketing is evolving, and so is Facebook advertising. There have been changes in Facebook marketing features, market demands, and general lead generation tactics. That’s why we are here to help you catch up. In this article, we’ll explore some of the top...