It’s not tough to figure out why Gen Z are presenting so many challenges for brands and marketers—if Gen Zers are defined by a single attribute, it's that their fluid sense of individuality makes them harder to pin down than their older counterparts. New research from...
Businesses across sectors are harnessing the power of AI to enhance their efforts in acquiring and engaging customers. From personalizing customer recommendations to providing predictive analytics, AI is enabling businesses to deliver tailored experiences that...
2023 was another landmark year in social media marketing, with major changes like the sale and rebranding of Twitter, and the launch of Meta’s Threads catalyzing significant strategic adjustments by many brands and businesses. So what can we expect in 2024? New...
These days, influencers seem to be everywhere. From online viral videos to national news, there’s no escaping these internet celebrities. Still, where some people may see fads, businessmen see opportunity. Brands often turn to influencers to expand their reach and...
Death, taxes, and rising customer experience expectations—these are now the absolutes in our world. But with all the tools at our disposal, what’s standing in the way of seamless CX for marketers? Well, to name a few, limited access to robust customer data insights,...
In today's rapidly changing and increasingly polarizing world, businesses face increasing pressure to engage with and comment on current events and social issues. This dynamic landscape makes corporate communications more challenging than ever. Companies must...
Is Black Friday a fading holiday-shopping tradition in the digital age? Well, we’ll find out in a few days whether it’s still substantial, but the fact is these deals and discounts are starting to be extended over several days or weeks, so the one-day event of past...
In the bustling realm of public relations, where every moment competes for attention, a pressing challenge stands tall: generic messages have lost their power. In an age of information overload, where consumers are inundated with a constant stream of content,...
With the sheer number and spending power of the Hispanic/Latinx American population in the U.S., not to mention the importance of multicultural relations in society today—and not to mention the number of Hispanic/Latinx reporters in the country—it’s a bit pathetic...
Fake news is a real problem in America. Communicators have the savvy to determine the true from the false, or at least to decipher fact from opinion, but that’s not necessarily the case for many. New research from the Institute for Public Relations reveals that most...
Generating business-to-business (B2B) leads is the lifeblood of sustainable growth for enterprises across industries. Whether you're a startup or a well-established corporation, the ability to identify and engage potential clients or partners is pivotal to your...
When you buy something on Amazon, it’s almost second nature to read some of the reviews other buyers have left, and this can often make the difference between sale and no sale. But there’s a problem with many of these reviews—they’re fake. Shady sellers have been...