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Austin Guanzon

Austin Guanzon
Austin Guanzon is the Tier 1 Support Manager for Dialpad, the leading AI-powered customer intelligence platform. He is a customer retention and technical support expert, with experience at some of the largest tech service companies in the US. Austin is also the co-founder of the California based Infinity Martial Arts and has served as an instructor in the sport. You can find him on LinkedIn.
4 steps for adding product positioning to your product-launch strategy

4 steps for adding product positioning to your product-launch strategy

Have you ever looked at an advert for a product and scratched your head? You wonder what message the marketing team was trying to impart and why they chose to advertise it this way. Marketers at times don’t think about customer perception of a product and don’t spend...