Have you ever watched a movie because lots of other people praised it? We all have, at some point or another. If many people are doing something, it must be great, right? Well, this is what social proof is all about. From a marketing POV, it provides evidence of the...
9 ways micro-moments can positively impact your brand awareness strategy
Do you reach out to your phone in the middle of a task for leisure-scrolling on Instagram, a quick fact-checking on the internet, or to see the latest deals on online stores? These are micro-moments. If used correctly, they can be an effective marketing tool. People...
4 types of brand collaborations that supercharge sales—and overlooked PR tips
From the ad inserts that you find in your morning newspaper to eCommerce giants who work with another brand to create a product, all of these are partnerships. With the right partnership, everything falls into place to provide value for all stakeholders, including the...
Crisis communications: 5 tips for handling reputation management in the digital age
In today's fast-paced digital age, where information travels at lightning speed, and the world never sleeps, reputation management has become a critical concern for organizations across the board. As communication professionals, we are tasked with navigating the...
Tips for turning exceptional customer experiences into brand advocacy
Brand building is like a coin—it has two sides. One is all about building customer loyalty, while the other (and equally important) is creating brand advocates. Brand advocates are happy customers who step up the game for you by spreading good words about your brand....