In today’s hyper-competitive marketplace, customer service has become a cornerstone of business success. It not only resolves customer concerns but also defines how people perceive your brand. A strong and consistent approach to customer service can significantly...

How to build consumer connections with influencer marketing to grow your brand
You’ve seen it happen a thousand times on social media: someone with a huge following holds up a product or talks about a brand, and suddenly, that brand seems to explode overnight. Is it just luck? Or is there a hidden pattern that regular folks can tap into?...
7 smart steps for building a social media strategy for your brand
Creating a social media strategy has become a necessity for businesses, irrespective of their size or intricacies. This is primarily because it is the best avenue to reach a target audience. To further elaborate, social media is the best place to connect with an...
AI and personalization make the perfect match for business growth—key benefits and challenges
Artificial intelligence is revolutionizing the way businesses interact with their customers, providing insights, predictive capabilities, and hyper-personalized experiences that drive growth. In a world where customer expectations are higher than ever, companies that...
5 things you can do when product updates don’t gain traction
You’ve poured your time and energy into perfecting your product, adding features, and listening to what your audience wants. Launch day comes, and you’re ready to see users embrace the changes with enthusiasm. But instead of the excitement you anticipated, the...
5 tips for building better client relationships through transparent communication
Your business clients may face challenges like feeling left out, unmet expectations, and a lack of clarity on deliverables. Such hurdles can breed mistrust and disappointment and diminish your relationship with them. Failure to communicate clearly leaves clients...
The role of technology in preventing PR disasters caused by data mismanagement
Unauthorized access to computer systems or account details puts the integrity of corporate data and customer trust at risk. If not resolved quickly and effectively, these incidents can become financial crises for businesses. For these scenarios, sophisticated...
10 common B2B marketing mistakes—and how to avoid them
B2B (business-to-business) marketing refers to the strategies and practices businesses use to promote services or products to other businesses. Unlike B2C (business-to-consumer) marketing, which targets individual customers, B2B marketing involves constructing...
Generative AI pioneer OpenAI acquires data analytics firm Rockset: The implications and challenges—and how it will transform digital marketing
In a groundbreaking move set to reshape the landscape of digital marketing, OpenAI, the trailblazer in artificial intelligence, has announced its acquisition of Rockset, a leading player in real-time analytics and data management. This strategic acquisition is poised...
6 tips for creating visual content at scale for social media campaigns
How would you prefer to learn something new, by reading an article or watching a video? If you’re like most people, you’ll pick the video tutorial. Visuals are more engaging and help explain complex concepts better. They’re easier to retain, too. Visuals on social...
12 fundamental tips for building an online business in 2024
In the ever-evolving landscape of online business, finding success requires more than just a great idea and a website. To succeed in a crowded digital marketplace, you need to deeply understand your target audience, find a unique niche, and use effective growth...
10 ways you can use social media to improve your customer service
Using social media for your business can make a huge difference, particularly when it comes to supporting your customers. In any case, it is exceptionally imperative to use caution, as little botches can lead to enormous issues. But when used accurately, social media...