Bulldog Reporter

Pr Metrics
The real gap in PR metrics: Taking a financial approach to PR’s ROI problem
By Pierre Raymond | June 26, 2025

Media mentions still carry a lot of weight in PR. They look great in reports, they give teams something to show, they’re easy to track, but surface visibility doesn’t always equal impact. 

The real question isn’t where you showed up. It’s what it did for the brand. Did the right audience see it? Did it actually build trust over time, or did it disappear as quickly as it landed? 

Most of the metrics PR teams lean on, like impressions, reach, and ad value don’t give a clear answer. They were designed for a different media landscape, and they don’t reflect how influence works now. 

That’s becoming a problem. Budgets are tighter, and the requirements have changed. Leadership doesn’t just want coverage, they want proof. If PR is going to stay relevant, the way we measure value has to evolve. 

Why Media Mentions Alone Don’t Cut It Anymore 

For years, PR success has been measured by how many headlines you land. Reports are stacked with press hits, total reach, and ad value equivalency (AVE) as proof of performance. But volume alone doesn’t say much about real influence

There’s no clear way to tell who saw the coverage, what stuck, or if it supported what the brand is trying to build. Without context, like tone, clarity, or whether it reached the right people, it’s hard to measure what it actually did. 

The focus now needs to change toward whether the brand is showing up where it counts, and doing it consistently. That includes being part of industry conversations, earning mentions in trusted sources, and turning up when people search for solutions in your space. Authority isn’t about being seen once. It’s about being recognized, remembered, and trusted over time. 

What Is Brand Authority in 2025? 

Brand authority leaves a distinct trail. You’ll see it in search results, in the quality of links pointing back to the site, in how clearly the message holds across channels, and in how the audience responds. Are people referencing the brand in conversations that matter? Are they engaging with the content because it’s useful, not just because it’s there? 

These are the signals that actually reflect influence. They don’t show up by chance, but rather build slowly, through consistent messaging, steady visibility, and showing up in the right places often enough to stick. This is the change, it’s no longer just about getting a story placed, it’s about knowing what happens after that. Where does it land? Does it reach the right people? Does it open a door or drive action? 

Authority isn’t something you claim. It’s something you prove, over time, in the data, and in the way people respond when they see your name. 

Building a Data‑Driven Brand Authority Scorecard 

Brand authority isn’t a vague concept, it’s measurable. But to track it properly, PR teams need to look beyond media coverage and start paying attention to the signals that show lasting influence. A scorecard helps turn those signals into something you can monitor, improve, and report on with confidence. 

1. Share of Search & Keyword Presence 

Share of Search (SoS) is a reliable indicator of brand interest. A study from the Institute of Practitioners in Advertising (IPA) found that SoS can predict 83% of market share movement across industries.  

Brand awareness often shows up in search behavior. For example, an analysis of 332 million Google queries found that 44% of searches in the U.S. are for branded terms. Similarly, the IPA’s cross-industry study showed that Share of Search correlates with about 83% of a brand’s market share. 

If your branded search share is notably below 44%, especially under 30%, that often signals that many users aren’t searching for your brand name specifically. That doesn’t mean failure, it tells you exactly where awareness needs work. Whether it’s through messaging, campaigns, or presence in key channels, you now know which visibility levers to pull. 

2. Backlink Quality Over Quantity 

A strong backlink from a credible, relevant source carries weight. It shows your content isn’t just out there, it’s trusted. According to Backlinko, 94% of online content never gets a single external link. That makes every earned link count. The goal isn’t to rack up mentions. It’s to earn the kind that actually signals authority in your space. 

3. Narrative Consistency Across Channels 

When your story sounds different depending on the platform, your authority takes a hit. Consistency builds recognition. This guide explains how aligning PR, content, and SEO efforts can help unify your brand message and strengthen its impact. 

4. Audience Engagement & Relevance 

Real engagement isn’t always about volume, it’s about who’s reacting and why. Look at who’s quoting you, sharing you, or starting conversations based on your content. That’s how you know your message is resonating in the right places. 

Common Pitfalls: What PR Pros Get Wrong When Measuring Authority 

One major misstep is treating impressions as proof of impact. Impressions only count how often content is displayed, not whether anyone actually engaged, remembered it, or took action. Without that context, it’s easy to assume your message landed when it hasn’t. 

Another frequent mistake is undervaluing owned media. Assets like blog posts, resource hubs, and thought leadership pieces compound over time and are entirely within your control. They may not offer immediate splash, but they serve as lasting credibility pillars. 

Lastly, conflating visibility with relevance leads teams to prioritize broad media over niche authority. A general press mention may boost exposure, but it rarely builds meaningful influence in the communities that matter. Real authority comes from being repeatedly recognized in the right spaces, and by the right people. 

What This Means for the PR Industry 

Authority is measurable and building it requires long-term thinking. For PR to stay relevant, brand-building efforts need to be structured, intentional, and grounded in real data. 

This starts with redefining success. Traditional reports can’t show movement over time. What’s needed are internal dashboards that track visibility signals, search trends, engagement quality, content reach, and sentiment shifts, in one place, in real time. 

Teams also need new capabilities as data needs to be part of the process. It’s what grounds the work and shows whether anything is actually connecting. It gives communicators a clearer view of what’s actually landing, where attention is building, and how messaging is performing across different channels.  

It also gives teams a clearer view of what’s taking shape and where to step in. When you can track movement early, you’re able to adjust before anything slips. It keeps the work aligned and focused on outcomes that matter like visibility, traction, and trust. 

Strategic decisions come from knowing what’s working. The tools aren’t just for tracking, they’re there to show whether the message is actually gaining ground and where to focus next. Authority grows when insight meets execution. With the right structure, PR can lead those efforts and not just support them. 

Final Takeaway: From Tactical to Strategic Authority 

PR has always been about shaping perception. What’s changing is the ability to measure it with precision

A good place to start is with a simple audit. Look at your top ten backlinks and recent brand mentions. Do they come from places that carry real weight in your industry? Do they reinforce how you want the brand to be understood? 

This is the work that builds authority, quietly, consistently, and deliberately. A shared framework for measuring it would push the industry forward. The question isn’t whether PR can lead that shift, the question is whether we’re ready to own it. 

 

Pierre Raymond

Pierre Raymond

Pierre Raymond is a 25-year veteran of the financial services industry. Driven by his passion for financial technology, he has transitioned from being a quantitative stock picker to an award-winning hedge fund manager, credit risk manager to currently a RISK IT business consultant.

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