2020’s changing attitudes on climate change, tech adoption, privacy and trust

by | Feb 10, 2020 | Public Relations

It’s a new year, and a new decade—and a good time to evaluate the impact of shifting consumer attitudes. New research from first-party data and insights platform Dynata examines the opinions, attitudes and behaviors of people driving the cultural, social, economic, and technological trends that impact our daily lives, including climate change, technology adoption, and privacy and trust—and how they impact an individual’s desire to engage with brands and make buying decisions.

Now in its second edition, the firm’s 2020 Global Trends Reportprovides a blueprint for researchers, marketers and brands to better understand these trends and use these insights to launch campaigns, bring new products to market, and reach specific audiences with tailored messages and offers.

Brand takeaway through the lens of trends

Researchers often focus on gathering facts—who, what, when, where, how many—as a way of uncovering insights. The report adds context, revealing the underlying attitudes and opinions that bring research data and insights to life, helping brands and agencies focus on key takeaways and make decisions through the lens of trends.

2020’s changing attitudes on climate change, tech adoption, privacy and trust

This year, the report introduces new topics, such as the gig economy, blockchain and the attention economy, that reveal evidence of changes in consumer attitudes and behaviors and contextualize larger societal trends, including:

Technology trends – what’s driving the need to develop new products and strategies to address the rise of voice-activated assistants and the growth of the Internet of Things?

2020’s changing attitudes on climate change, tech adoption, privacy and trust

Consumer sentiment – exploring issues such as climate change, where the hardening of attitudes by believers and non-believers highlights the importance of reality-checking assumptions.

2020’s changing attitudes on climate change, tech adoption, privacy and trust

Trust – greater awareness of data privacy is driving consumers to act against untrustworthy corporations using buying power, making it important for brands to allay these concerns or risk losing business.

2020’s changing attitudes on climate change, tech adoption, privacy and trust

Media – changes in media consumption, such as Millennials and Gen Z consuming over half their TV and radio through streaming or on-demand, mean marketers must adapt strategies to stay ahead of the curve.

2020’s changing attitudes on climate change, tech adoption, privacy and trust

“With decades of experience fielding over a billion surveys to over a hundred million members, we know that broader trends in society, the economy, technology and media consumption play a role in almost every decision consumers make,” said Jackie Lorch, vice president of Global Knowledge Management at Dynata, in a news release. “Whether choosing where to live, how to spend their work and leisure time, what purchases they make or how they consume information, any decision a consumer makes to engage or identify with a product or brand is influenced by these underlying factors. Our report delivers new perspectives on key topics to help brands and market researchers better understand these factors and reach consumers.”

2020’s changing attitudes on climate change, tech adoption, privacy and trust

“Leveraging our global scale, relationships with both consumers and brands, and the industry’s largest fully-permissioned first-party data set, the Global Trends Report delivers comprehensive insight into how consumers engage with today’s world,” said Gary S. Laben, CEO of Dynata, in the release. “It also helps identify potential opportunities and stumbling blocks for brands, market researchers and others aiming to reach these consumers. Looking across the key trends, it’s more apparent than ever that connection, on a human level and with the issues people care about most, is the path to forging valuable customer relationships and more effective dialogue with consumers, globally.”

Download the full report here.

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Richard Carufel

Richard Carufel is editor of Bulldog Reporter and the Daily ’Dog, one of the web’s leading sources of PR and marketing communications news and opinions. He has been reporting on the PR and communications industry for over 12 years, and has interviewed hundreds of journalists and PR industry leaders. Reach him at richardc@bulldogreporter.com; @BulldogReporter

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