1-866-545-3745 | (+44) 0800 917 7551

New Year’s resolutions are ubiquitous at the turn of every year. Whether diets and exercise programs, or whatever, it always starts out with a determined vengeance for a chance to start over and make something better or get on a new path.

But alas, too often by early February or so, the determination starts wavering and then, not too much later, it fades into oblivion. The determination stays, but it moves on to something else.

But not for me this year… I am determined to stick to my New Year’s resolution to drop jargon in anything I write or say…

So, what exactly is “jargon”?

It can be many things such as:

  • Using vocabulary peculiar to a particular trade or profession as in legaleze, words that no one outside of that profession can understand
  • Pretentious vocabulary and convoluted syntax and that is often vague in meaning
  • Unintelligible or meaningless talk or writing; gibberish
  • Any talk or writing used solely to impress, regardless of context
  • Using long words or overused words simply to amaze
  • Making a verb out of a noun or “verbification” (as in social media speak: friending, liking, auctioning or SEOing)

If you still wonder what jargon really is, try figuring out what the below sentence says…

“Company X wants to leverage the revolutionary aspect of their turnkey, game-changing and cutting-edge product that is hotly anticipated to provide groundbreaking seamless solutions. The product is a result of a company’s ideation session that led to actionable tactics that used disruptive strategies and snackable content as part of the campaign to optimize outreach.”

When communications professionals first started using words like those in italics, they truly had meaning, but having been so overused, misused, and paired together in meaningless ways, they have numbed journalists, as well as the public-at-large, to the point where they are glossed over and not absorbed. So, why not simply drop them and find new creative, factual language that can elicit a positive reaction that sticks?

Try this one instead…

“Company X’s new product is a result of experts collaborating on a multi-year research project, with the goal of offering new simple solutions to an existing universal problem (such as X). A national outreach campaign was launched support the company’s effort to reach its many publics.”

By cutting jargon and sticking with compelling facts, the recipient will deduct for him/herself what you want to convey.  Make your point with language that connects emotionally and let your reader be astonished without needing to tell him/her so.

And who knows, with a bit more ingenuity and creativity, you might end up with a bigger vocabulary.

Noemi Pollack

Noemi Pollack

Noemi Pollack is the Founder and CEO of The Pollack PR Marketing Group.


Targeting the Household Enthusiast—a new power consumer sector

New research from RetailMeNot introduces the Household Enthusiast, a new demographic that spans generations and represents the bulk of buying power in American households—and highlights the importance of crossing generational targeting lines to target these valuable...

Beyond the basics—mastering keyword excellence for ecommerce

The online shopping space can feel like a world of chaos, especially when you’re trying to outrank scores of other websites selling the same merchandise as you. No matter how tough it is, you’ve decided to join this race and are determined to take the lead on search...

Investing in AI—brands are ready to find out if the hype is real

Artificial intelligence has been touted as the saving grace for customer experience for retailers and marketers, and after an awkward ramp-up phase, it looks like the promise just might pan out. Brands are certainly hoping so—new research from digital disruption firm...