The Fintech Revolution—opportunities and challenges in 2020

by | Jan 9, 2020 | Public Relations

It’s often the tech advancements and innovations applied to everyday things that have the largest impact on our lives. Fintech is no different—just remember splitting the bill before Venmo or sending online payments before PayPal.

Investors are seeing fintech’s potential to disrupt financial services: funding for fintech startups has grown from $3.6 billion in 2015 to $39.57 billion in 2018, an increase of nearly 1,000%, and six new unicorns were born in Q3 2019 alone.

In this new infographic from Version 2.0 Communications, we take a look at leaders in the industry, ranging from lenders automating the loan approval process and equity financing companies making it easier for businesses to raise money to personal finance and consumer banking companies that make managing your money, well, manageable.

As we head into 2020, here are some of the biggest trends the experts are expecting to see:

AI and machine learning will continue to dominate

From using robotic process automation to revolutionize basic financial administrative tasks and AI-enabled chatbots for customer service to using machine learning to assess risk and identify cybercrimes, AI will continue to grow as an important influence on fintech.

The industry will start to consolidate

2020 may bring consolidation and new partnerships to the industry on several fronts: partnerships between traditional banks and the startups developing the tech and innovations those banks need to survive; partnerships between complementary fintech startups themselves; and M&A that crosses industry lines.

“As fintech companies mature and expand, industry leaders will continue to acquire crucial proprietary tech companies, blurring industry lines and cutting their costs in the process,” Joe Camberato of National Business Capital & Services told Forbes. “Be prepared to see competitors in your space start to purchase and/or merge with marketing, big data and other non-fintech software companies to drive customer acquisition and retention.”

Tech isn’t just for money—it’s for regulation, too

“Regulation is everywhere in the financial services industry and it’s one of the largest business overhead expenses,” Jeffrey Burg of Dobrusin Burg told Forbes. “Many regulation compliance tasks are still completed manually or with human oversight. Expect more regulation technology solutions to come to market with a goal of streamlining processes and reducing costs.”

Aside from creating efficiencies and cost-saving opportunities for consumers and businesses alike, fintech democratizes participation in our financial system: it has never been easier to find reliable advice at a low cost, get approved for a loan with nontraditional credit or dabble in investing. We, for one, are excited to see what new developments for the industry are on the horizon.

The Fintech Revolution—opportunities and challenges in 2020

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Jenna Gilligan
Jenna Gilligan is a Vice President at Version 2.0 Communications, where she develops and executes communication and content programs that build clients’ brands and position them as leaders in their industries. Leveraging her understanding of what the media is looking for and how they want to hear it, Jenna drives thought leadership and corporate communications campaigns, in addition to offering strategic counsel on outreach and messaging.

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