Link building becomes more complex year by year. While business owners and marketers understand this complexity, many still look for fast and easy solutions, thus getting into traps of outdated and poor-quality SEO techniques. 2024 is here. Most link-building tactics...
3 ways to increase click-through rates on your brand’s emails
The world of email marketing has become hyper-competitive over the last decade. As one of the leading marketing streams, email offers a high ROI and a way of instantly delivering messages to your customers. Yet, due to how accessible this marketing channel is, most...
Financial marcomms: Its 30-year evolution seen through an awards show lens
As the Financial Communications Society (FCS) prepares to celebrate our 30th annual FCS Portfolio Awards, a retrospective of how the financial industry’s marketing and communications efforts have evolved over three decades seems in order. Portfolio was created to...
The state of trust: Security risks pose ever-larger threats—9 working weeks a year are spent on compliance, but few have strong risk visibility
It’s not surprising that consumers and clients are having a hard time feeling that their personal or business data is safe and secure when engaging or interacting with a brand or company these days—breaches have been common throughout the digital age, but with...
Momentology: 4 PR campaigns that have created lasting impressions in one moment
Did you know that 7 in 10 PR professionals still struggle with creating content? As we enter a new year of PR in 2024, content campaigns will be the prime focus for the biggest brands on the market. Not only are a digitally native audience most likely to engage with...
eCommerce and public relations: Navigating the digital landscape
eCommerce is more than just a way to buy and sell products; it's also a tool for shaping a brand's identity and reputation. By using eCommerce strategically, organizations can create compelling brand stories and reach a global audience. eCommerce also provides...
Elevating your reputation as a property owner to attract investors
In a year where profits in the real estate market have soared to an impressive $431,000, an influx of enthusiastic new investors is reshaping the industry. Rental properties, known for their potential to yield massive income, have become an attractive venture. Yet,...
Corporate citizenship in America: Companies take a variety of approaches, but measurement and reporting need improvement
Corporate citizenship activities—which include corporate grants, employee volunteerism, education and community engagement, disaster aid, and racial injustice and equality support—are great ways to accomplish good things for US companies. With brand purpose...
8 tips for designing your website with the ideal customer in mind (with examples)
In order for your website design to be the best it can possibly be, you’ll need to take into account numerous factors. One of the most important ones is your ideal customer. No matter how functional or pretty you believe your website to be, if your target audience...
More free PR lessons you can learn just by paying attention to the news
Early in July 2023, I wrote an article on this website regarding news events that provided free important PR lessons in the first half of the year. Here are my choices for the second half of last year. From the international scene Israel was widely condemned by a...
8 ways to use virtual reality in PR campaigns—best practices and challenges
Public relations is the craft of storytelling and relationship building. It's the art of shaping and managing perceptions, fostering trust, and influencing opinions. Traditionally, PR has leveraged various channels—from media relations to events—to convey brand...
Are CX leaders moving too fast with AI adoption? Consumers remain unsatisfied with contact center interactions due to confused chatbots
When AI appeared like a knight in shining armor to streamline customer service experiences, CX leaders embraced the tech eagerly, rushing to deploy it across contact center channels and solve all their customer interaction woes. That clearly hasn’t happened, but those...












