In the bustling realm of public relations, where every moment competes for attention, a pressing challenge stands tall: generic messages have lost their power. In an age of information overload, where consumers are inundated with a constant stream of content,...
The media perception gap: Latinx consumers dissatisfied with media’s portrayal
With the sheer number and spending power of the Hispanic/Latinx American population in the U.S., not to mention the importance of multicultural relations in society today—and not to mention the number of Hispanic/Latinx reporters in the country—it’s a bit pathetic...
Majority of Americans see misinformation and disinformation as greater threats than terrorism, climate change, and border security
Fake news is a real problem in America. Communicators have the savvy to determine the true from the false, or at least to decipher fact from opinion, but that’s not necessarily the case for many. New research from the Institute for Public Relations reveals that most...
10 actionable tips for generating B2B leads—with best practices and key elements
Generating business-to-business (B2B) leads is the lifeblood of sustainable growth for enterprises across industries. Whether you're a startup or a well-established corporation, the ability to identify and engage potential clients or partners is pivotal to your...
Consumers trust online reviews most, but new research finds a third of Amazon book reviews are fake
When you buy something on Amazon, it’s almost second nature to read some of the reviews other buyers have left, and this can often make the difference between sale and no sale. But there’s a problem with many of these reviews—they’re fake. Shady sellers have been...
5 brands supporting mental health awareness
In an era where the discussion of mental health is emerging from its historically taboo state and entering mainstream conversations, brands have become influential players in this transformation. Thankfully, the significance of mental well-being has been magnified in...
Holiday shopping update: Economic anxieties could make for a challenging season for retailers, who must focus on price and CX
There’s no lack of holiday excitement this year—and that includes buying gifts—but as the huge holiday-shopping weekend approaches, brands and retailers need to be aware that the rattles of inflation are still driving many consumer decisions this season, and they must...
3 steps for conducting buyer persona research for your business
To stay in business, you need to know who you are talking to. Even in the PR business, this is true. People today expect businesses to know what their needs are and meet them in the best way possible. That is why buyer persona research is important. When PR pros do...
New guidelines issued for equitable pay and transparency in the influencer marketing industry
Consumer demands for more authenticity and transparency in brand marketing and messaging catapulted the influencer marketing industry into a top-tier comms strategy, which has grown exponentially over the years, and in fact has spurred its own content-creating...
5 ways to track your brand reputation score
When was the last time you tried a business for the first time without doing a little research first? Can’t remember? Well, you’re not alone. According to recent studies, 98 percent of people go through online reviews before patronizing local businesses. Another 87...
Decoding Gen Z shopping habits: These elusive consumers are meticulous researchers and decision makers—here’s what they want
Figuring out how to engage Gen Z consumers has been a puzzle for brands and retailers since the sector emerged, and if anything, it’s becoming more complicated. Every little bit of insight helps, and new research from product visualization tech firm Nfinite offers...
Leading with fear: Many corporate managers are often anxious, angry or afraid—which costs businesses $36 billion in productivity
There’s a lot to be afraid of in business these days: Is your company resilient enough to weather another downturn? Are your employees motivated and properly trained on tools like generative AI, so your data infrastructure doesn’t get compromised? Are you lagging...