In 2009 I was planning a tourism trip for a client. We wanted to identify a group of travel bloggers who were interested in learning more about Rwanda and turned to Twitter to find them. I distinctly remember receiving a message from one blogger who touted her one...
6 types of brand ambassadors for your business
When marketing a product or service, the good word of an influential person can make all the difference. That’s why every business can benefit from brand ambassadors—third-party individuals who represent and promote your company or your products or services. When it...
Although outspoken about employer expectations, Gen Z workers admit to social discomfort—here’s how that can be a company opportunity
Since Gen Zers are pure digital natives, and much of their communication happens on devices, it seems logical that some of this group would have some awkwardness in face-to-face situations with real people—like at work. Throw a global pandemic in the mix that cut them...
The future of SEO: 11 predictions and trends to watch for
The landscape of search engine optimization is on the cusp of a transformative journey that promises to reshape the way digital content is discovered and consumed. As we venture into the future, the dynamics of SEO are set to evolve, driven by technological...
2024 technology trends: New report identifies key focus areas for businesses
At the rate of business-technology progress, predicting what will happen next week is tough enough. By 2024, we might all be teleporting to work. But new research from digital infrastructure advisory platform UPSTACK takes a stab at what next year could hold in store...
5 PR challenges of the modern hiring market—and their solutions
In the current high-speed and fiercely competitive job market, organizations encounter a multitude of public relations hurdles that can greatly influence their capacity to draw in and retain top-tier talent. The digital age has ushered in a new era of transparency and...
Is your business AI reluctant? Early adopters are already seeing big results—and those that ‘wait and see’ may be left behind
When new technology emerges, it’s usually a smart idea to be patient and let your competitors be the “guinea pigs” to see how things actually play out. But this is not the case with AI, at least not any longer—the tech is advancing so fast, and early adopters have...
5 sustainable practices every business should implement today
In today's rapidly evolving business landscape, sustainability has become a non-negotiable factor for success. Beyond environmental responsibility, it's the key to maintaining a positive brand reputation. The demand for eco-conscious practices is growing among...
Marketing and finance leaders seek collaboration to make smarter investments
Although there has been ample warning, economic headwinds have arrived and chances are marketers aren’t prepared. New research from the CMO Council finds that just a mere 10 percent of marketing leaders strongly believe their marketing investments—whose reins are...
10 pro tips for using PR to achieve startup funding success
You've got a killer idea and a creative startup pitch. Yet, there's one looming challenge: securing funding to lift your startup off the ground. Many entrepreneurs face the same uphill battle. The competition for investor attention is fierce. Imagine you're in a room...
2023 holiday shopping trends in focus: Most will buy online, expect great CX, spend less, and avoid Black Friday—5 tips for success
Every holiday shopping season holds great promise for brands and retailers, and the smart ones watch the early trend predictions and adjust accordingly—and this year (besides affordable pricing), it looks like sharpening up website performance, smoothing out the...
The psychology of freebies: Here’s how they help build traction and brand recognition
Today's fiercely competitive market has made brand recognition a necessity. Standing out is pivotal for survival, and an innovative tactic that many brands use is the allure of freebies. By offering something for nothing (or seemingly nothing), brands can capture...