Data is a crucial part of every business. Finding the value in data and presenting that to your target audience in an interactive way requires effort. Simply presenting spreadsheets isn't enough to convince stakeholders of the value that data brings to the table. But...
New APCO study affirms climate crisis is the world’s top concern—poor communication may be to blame for lack of action
Whether or not you believe it’s being caused by man, it’s clear that the climate crisis is steadily getting worse—but not a lot is being done to address it by businesses, politicians or communities. Sure, most are embracing initiatives like sustainability and net-zero...
19 communications tips for building your confidence at work
Strong communication and self-assurance are crucial for workplace success. Developing these skills boosts your influence and allows you to voice ideas powerfully whether you’re delivering a presentation or sitting in a brainstorming session. Whether you lead projects...
New Cisco research reveals a seismic gap in AI preparedness: Only 14 percent are fully prepared globally—how ready are you?
Every brand and business knows by now that successful AI deployment and skilled implementation is critical to their future success, but very few are actually readying their organizations for AI adoption in a timely manner (i.e., ASAP). New large-scale research from...
8 common social media customer service pitfalls and how to avoid them
Maintaining a strong social media presence is non-negotiable for businesses aiming to connect with their customers in real time (and in the right way). However, with the countless customer interactions happening on various social media platforms, it's easy to...
Companies have seen employee engagement, culture and confidence soar when leaders communicate about Middle East conflict
Business leaders have had a tough time lately getting employees engaged and motivated. The challenges are largely unprecedented—many workers today don’t even want to be in the office, after learning during the pandemic that they could be just as productive remotely, a...
Inadequate cybersecurity may be putting your sensitive information at risk, with potentially ruinous consequences
By now, most of you have received at least one unsettling letter warning that a company’s security has been breached, and your sensitive information may have been compromised. What if the thieves now have enough information to hack into your other accounts? What...
Corporate social responsibility at work in 2023: Companies are struggling to balance CSR core values with external pressures
Corporate social responsibility isn’t what it used to be—along with the usual societal and ethical components that CSR has always measured, new consumer demands regarding Purpose issues like sustainability and ESG, as well as internal and external diversity and...
8 steps to building your brand identity on social media
Plagiarism on social media is all too common. Every app you turn to (be it LinkedIn, X, or Instagram), you're bombarded with the same templates, marketing materials, hooks, topics, and punchlines. It goes without saying it's no small task to stand out from the crowd...
Why SEO is a necessary component of modern PR strategy
Search engine optimization and public relations are complementary strategies. Building your search visibility can help you achieve greater PR results, and greater PR results can help you rise in search engine rankings. The question is, are these strategies merely...
Taking the pulse of generative AI in its first year: New research explores GAI traffic, most used tools, and a notable decline in consumer usage
It’s staggering to think about how profoundly the business world has changed in the last 12 months, since we were introduced to ChatGPT, the firebrand bot that started the revolution. In that time, business priorities, strategies and cultures have been upended around...
Crafting an effective CTA button: 9 best practices—and 9 great examples
CTA buttons are one of the most important elements of a landing page. They lead directly to an action, and as such, they directly influence conversion rates. Poorly designed CTA buttons are less likely to see clicks. Well-thought-out CTA buttons, especially those...












