Your website is your digital real estate. Just as the quality and experience of your store play a huge role in how successful your brick-and-mortar location is, so does the UX play a critical part in your digital presence. There are many parallels between your store...
3 ways to maintain your public image when a customer is injured
Even if you take a vast number of precautions, this does not mean that you will be able to avoid any injuries on your commercial site. However, how you deal with these injuries and communicate with the public about them is most important. Then, here is how you can...
In today’s economic and political quagmire, resilience becomes a key competitive advantage—and CEOs must make it a strategic priority
The state of business stability has rarely been so vulnerable—today's geopolitical turmoil, shaky economy, intensifying natural disasters, cybersecurity breaches, supply chain disruptions, and other challenges are testing the resiliency of companies like never before....
6 game-changing e-commerce trends to watch in Q4 2023 and beyond
What’s in store for the quickly-evolving e-commerce landscape in the coming months—the approaching holiday season and into next year? With a keen eye for emerging trends, Michael Quoc, founder of tech accelerator Demand.io and creator of SimplyCodes, foresees dynamic...
6 strategies to boost your PR image on your brand’s website
In today's digital age, a strong online presence is essential for businesses looking to enhance their brand image and effectively communicate with their audience. Your website serves as a crucial tool to showcase your company's values, products, and services. By...
Data management will determine the leaders in the AI revolution: How can you be sure your data-infrastructure house is in order?
The AI age is fraught with challenges that have many leaders worried as they prepare to deploy it more widely, including a sizable skills gap among employees, concerns about ethical and responsible use, and more recently, the fake input and threats of malicious...
Why reputation marketing matters now more than ever—and how to implement a strategy
What do people think of your brand? Whether opinions or stories are on social media, in the press, or pasted online for the world to see, it has always mattered to businesses. In fact, you may already have a reputation management strategy where team members deal with...
The fear is still real: Many Americans think AI will take their jobs
As business and society continue to integrate AI into so many facets of work and life—and despite what many leaders have said about AI enhancing their workforces, not replacing people—nearly three-quarters of American adults (74 percent) surveyed nevertheless fear...
9 in 10 companies have experienced AI-enhanced email attacks, and continued use of AI will open up more risks—here’s what you should know
AI has ushered in a new era of efficient business operations and processes, but as expected, the tech is proliferating in malicious ways as well. New research reveals the alarming rise in the use of AI by cybercriminals in scaling and crafting sophisticated email...
Mastering the art of receptive PR: Tips for turning internal feedback into growth
Negative feedback is always tough to take. Even if you’re an experienced PR pro, criticism can take the wind out of your sails and leave you feeling a little unsure. In reality, regular feedback is a blessing—92 percent of people say constructive criticism improves...
Exploring the role of public relations in promoting a culture of safety
In the fast-paced and interconnected world, organizations across industries face a multitude of safety challenges. From workplace and product safety to crisis response and community safety, maintaining a strong safety culture is paramount. This is why public relations...
How AI will reshape retail over the next 12 months: Most brands will be using machine learning and computer vision tech within the next year
When metaverse technology came within reach of brands and retailers early last year, consumers couldn’t wait to experience it in their shopping journeys, urging retailers to get on board with the tech ASAP. Just a few months later, the metaverse spark went out—or...












