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How to create a social media crisis management plan

How to create a social media crisis management plan

Social media has brought excellent opportunities for organizations, including brand building, direct customer engagement, a channel for market research, and many more. However, this dynamic tool has led to a great number of risks that many businesses aren't prepared...

3 actions to boost external communication efforts in 2023

3 actions to boost external communication efforts in 2023

The last months of the year are the right moment to set objectives for a new cycle but also to observe what has worked and what could be done better in the year ahead. In order to implement a renewed external communications strategy that considers the needs of the...

Trends impacting small businesses ahead of the 2022 holiday season

Trends impacting small businesses ahead of the 2022 holiday season

Despite rising inflation and fears of a recession, enthusiasm for supporting small businesses remains strong heading into the 2022 holiday season, new research from small biz digital marketing platform Constant Contact. The firm’s second annual Small Business Now...

How to teach time management in PR in 4 easy steps

How to teach time management in PR in 4 easy steps

Public relations representatives live according to planners, meetings, emails and projects. All of these variables demand time, which is difficult to manage if attention and focus are divided. If you want your PR reps to deliver the best service to your clients, this...

7 best practices of email campaigns for public relations

7 best practices of email campaigns for public relations

For most people, email campaigns have become synonymous with email marketing nowadays. Although that’s not a wrong perception, it’s not all there is to email campaigns. You can also use email campaigns to build brand awareness. You can create email campaigns simply to...

2023 & beyond: A forecast on video marketing for businesses

2023 & beyond: A forecast on video marketing for businesses

Businesses that want to connect with customers and clients in an immediate and memorable way choose video marketing as their main means of engagement. Understanding the appeal of promoting products and services through video is useful if you’ve yet to take the plunge....