Artificial intelligence has rapidly become one of the most transformative forces across every industry, and public relations is no exception. From automating routine tasks to offering deeper audience insights, AI is reshaping how PR professionals strategize,...
The rise of ‘quiet branding’: Why subtle is selling in 2025
Is ad fatigue getting worse? In a media landscape saturated by loud advertising, consumers are beginning to ‘tune out’ pushy brand messages. According to a recent survey by Capterra of 500 UK shoppers, a staggering 91% agreed that they were tired of digital ads and...
Inbound vs. outbound marketing—what’s the difference? Here’s a deep dive.
The average consumer now spends nearly seven hours each day on internet-connected devices about the same amount of time they spend sleeping. For marketers, that translates to around 35 hours per week to reach and engage their audience. The key is finding the right...
9 tips for communicating complex tech concepts to general audiences
Tech is moving fast, and PR teams must keep up with the technical knowledge. You’re expected to pitch complex ideas like AI, automation, and data privacy to everyone from policymakers to the public. The problem? Not all audiences speak “engineer.” Too much technical...
What happens when the media ignores your industry? 6 ways PR pros should pivot
Is your business in an industry that doesn’t typically get much media coverage? The media shapes what people think matters. If your industry isn’t on their radar, you’re already fighting an uphill battle, and this is a common situation in many more industries than one...
Volkswagen’s emissions scandal: A case study in litigation PR and reputation management
In 2015, Volkswagen, one of the world’s largest automobile manufacturers, found itself embroiled in a scandal that would forever alter the company’s reputation and impact the automotive industry. The scandal, commonly known as “Dieselgate,” involved the company’s use...
Addendum to my column about the Epstein ‘affaires illicite’: More PR lessons
Earlier this month, on this website, I authored a column about how President Trump’s tactics regarding the Epstein crisis are an example of “how to keep a PR crisis in the news.” This is an addendum to that column. An accurate title could be “How to make certain that...
What modern PR pros need to know about digital infrastructure risks
Cyber threats target vulnerabilities that many people overlook. Outdated systems, hidden software flaws, and weak configurations open doors to disruptions and breaches, which can erode public trust more severely. PR professionals play a key role in mitigating these...
8 ways media monitoring transforms your PR strategy
Imagine your brand as a boat traversing the digital sea. The surface may appear quiet, but beneath it, invisible waves are building subtle changes in attitude, whispers in forums, or a journalist crafting a story that might completely alter your trajectory. The...
The KPIs that lie: Why engagement doesn’t always equal influence
In PR, success often comes dressed in numbers. Engagement rates, impressions, likes, and shares dominate campaign reports, giving teams and stakeholders a neat summary of their efforts. But these snapshots can be misleading. Many professionals continue to chase...
Interview intelligence: How AI helps communications leaders train spokespeople
The problem in plain sight Every comms chief knows the nightmare scenario: a spokesperson whose tone drifts, a smile that freezes, an answer that rambles. Traditional media training relies on expert coaches who watch a mock interview and give subjective feedback....
How startups can optimize field service operations and build a scalable, market-ready brand
Most field service startups don’t fail because their idea was wrong. They fail because operations get messy before they become profitable. Without the right field service software, the downfall starts with a simple schedule collapse, customer complaint, or missed...












