Brandstyle Communications announces its representation of Givingli, a greeting card app that allows users to easily send virtual greeting and gift cards from their phone.
New research finds significant increases in brands being abandoned for poor customer service
Americans are very likely to abandon a brand after a poor customer service experience, affirms a new research report from cloud-based call center platform TCN—on the other hand, they are also very likely to recommend a brand after a positive experience. But even...