Love it or hate it, social media directly impacts our purchasing decisions, increasingly so with each new generation of consumers. Almost forty percent of consumers are more likely to trust social media influencers than brands, and four out of five people have...
5 tips for building public relations in real estate
Real estate agents should educate themselves on the significance of marketing the houses they sell. Even though navigating through the housing market is a challenge, there are some tricks that boost your sales. While some experts predict the ebbs and flow of the...
6 in 10 consumers have switched brands after one poor customer experience
Brand loyalty is getting tougher—new research from customer engagement firm Verint affirms that consumers want in-the-moment responses and effortless resolution when engaging with brands and deem these essential elements of a good customer experience— and the success...
Rules to remember when creating a sports marketing or other publicity program
Many corporations are or will shortly start planning promotional campaigns for Major League Baseball’s playoffs and World Series and for the beginning of the National Football League season and Super Bowl. For a PR staffer being assigned to one of those accounts, it...
Winning the talent war: Struggles and solutions during the Great Resignation and beyond
A new research report from full-service research solutions firm Arizent finds that employers will need to hone in on their workplace policies, boost compensation and benefits and listen to employees’ needs if they hope to successfully navigate the Great Resignation...
5 top tips to create a positive brand reputation
Most brands strive to improve their recognition, secure many customers, and earn repeat sales throughout the year. However, a business will only turn a target market into loyal shoppers if it puts consumers’ needs first. If you want your company to become an industry...
Managing the unpredictable: A crisis communication case study
The first warning was an email from a regional sales rep alerting management at headquarters that a reporter from a TV station in another state had visited a customer facility where the company’s equipment was in use. The reporter, the sales representative warned, had...
Where’s the fun? Consumers want fun back in news stories, brand marketing campaigns
What’s the temperature of fun in brand marketing—how does that factor into purchasing decisions? New research from national PR agency BML Public Relations + Digital explores these questions, as well as the types of news stories consumers seek in the current media...
5 reasons why now is the best time for SMBs to step up their content marketing
If you’ve been dabbling in content marketing as a small or medium business owner but haven’t seen the results you were hoping for, now is the time to ramp up your efforts. Content marketing is so much more than just writing a blog post or creating a social media...
Consumers making fewer purchases and planning more spending changes
In a seemingly ever-fluctuating consumer marketplace, more than 8 in 10 U.S consumers are planning to make changes to mitigate their product spending in the next three to six months, according to new research from market research firm The NPD Group. Nevertheless,...
C-suite execs worldwide feeling the strain of war in Ukraine—most CEOs now predict recession
Ever since Russia's invasion of Ukraine, global CEOs have confronted a new world of extraordinary volatility and uncertainty, tackling issues like recession, cyberattacks and inflation—which has forced many to reassess their growth assumptions and put strategic plans...
Tips for small businesses for successfully creating video content
Many owners of new or small businesses can utilize video content, but most of them avoid it simply because they don't know how to do it or because they don't feel comfortable in front of the camera. Fortunately, there are ways for business owners to create video...