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Coree Silvera

Coree Silvera
6 ways intelligent automation can improve your business processes

6 ways intelligent automation can improve your business processes

Intelligent automation (IA) is applying digital technology to streamline business processes. It can automate repetitive tasks, eliminate human error, and speed decision-making. More specifically, IA is the application of advanced technologies, including artificial...

5 types of workplace conflict—and how to deal with them

5 types of workplace conflict—and how to deal with them

Employees face different types of workplace conflicts due to opposing ideas, personalities, beliefs, and disagreements. Disputes in the workplace are natural, as employees have different backgrounds and perspectives. The reason behind conflicts can be due to employees...

Traits to look for when selecting the right BPO service provider

Traits to look for when selecting the right BPO service provider

When discussing business process outsourcing (BPO), not all service providers were created equal. So, how does one know which provider is the best option for your company? Here are some key traits to look for when selecting a BPO provider. What is Business Process...