fbpx

Grace Lau

Grace Lau
Grace Lau is the Director of Growth Content at Dialpad, an AI-powered cloud communication platform for better and easier team collaboration with powerful features built for internal communications and integrating CRM. She has over 10 years of experience in content writing and strategy. Currently, she is responsible for leading branded and editorial content strategies, partnering with SEO and Ops teams to build and nurture content. Here is her LinkedIn.
Meta’s Threads unstitched—8 ways it boosts business engagement

Meta’s Threads unstitched—8 ways it boosts business engagement

Move over, Facebook and Instagram. If you’re serious about growing your social media presence, there’s a new kid on the block that you’ll want to make friends with: Meta’s Threads. We know what you’re probably thinking: another social media network to get to grips...

5 steps for building an effective brand experience strategy

5 steps for building an effective brand experience strategy

Consider this ordinary situation. You’re planning a weekend away camping, and could do with some new outdoor gear. Almost without thinking, you switch on your laptop and go straight to your trusty outdoor apparel website.  You’ve bought from there many times before....

5 tips on leadership and crisis management for business owners

5 tips on leadership and crisis management for business owners

Leadership and crisis management are crucial skills for business owners to possess - they can make or break the success of an organization during challenging and tough times.  When unpredictable events occur, it’s essential to be as prepared as possible and equipped...

Key Opinion Leader vs. Influencer—who has greater credibility?

Key Opinion Leader vs. Influencer—who has greater credibility?

Digital platforms have had a huge impact on how we learn and interact with the world. Nowadays, almost everyone has a mobile device in their pocket, and many spend their free time scrolling through endless social media feeds. What’s more, is that user behavior can be...

The crucial role of brand integrity to company sustainability

The crucial role of brand integrity to company sustainability

Sustainability is no longer one of those nice-to-have features that can make your brand stand out in the crowd. Today, sustainability represents one of the core values that more and more conscious shoppers look for when purchasing a product or service—from food to...

Meta tags guide for SEO: What it is, examples, and best practices

Meta tags guide for SEO: What it is, examples, and best practices

Getting your website noticed isn’t hard when you know what you need to include. This involves both the main content of your webpages as well as metatags in your metadata. These can be used to influence your position in SERPs and attract more attention from users,...

What marketers need to know about customer pain points

What marketers need to know about customer pain points

Identifying and resolving customer pain points sets you apart from your competitors and shows them you care. By focusing on their pain points, you can establish strong relationships with customers, and boost their customer experience (CX)—something that’s become a...