Once the storm has passed, it’s tempting to want to put a PR crisis behind you. But while operations have returned to normal, the truth is your company now exists in a new normal. How do you navigate this territory? Here are three key questions to ask yourself as your...
When the going gets tough, many of us tend to either say too much, or nothing at all. Turns out, neither of those tactics work in business. When disaster strikes, staying quiet is a close second to the devastating effects of foot-in-mouth. In recent years we’ve seen...
With the evolution of digital and social media, and the demand for corporate transparency at an all-time high, we’re seeing more exposés, scandals and crises than ever before. From a news anchor’s comments sparking crisis for an entire network, to allegations against...
There has been some debate and backlash surrounding the use of media monitoring and analysis by government agencies. But why do government departments and agencies really use services like this? Traditionally, the purpose of governmental media monitoring and analysis...
While the largest epidemic of Ebola virus disease (EVD) in history is currently spreading through three West African countries, here in North America we've seen 4 cases—only one leading to unfortunate death. Yet, the amount of online news items uncovered by MediaMiser...
With millions of people using social media each day, the chances of a PR crisis going viral are exponentially higher than they used to be: news and stories can now spread like wildfire. That’s why social media monitoring has become so valuable, and can be your first...
Walter White and his drug lord alter-ego, Heisenberg, cooked up the final episode of Breaking Bad this week. But, according to Twitter, did the trending tragic hero keep on breaking bad? Or did he at least partially redeem himself in the eyes of viewers?
In anticipation of Twitter’s upcoming Initial Public Offering, we thought we’d run down the first tweets of some of the notables and influencers who regularly post on the social network.
When Magnolia Pictures released “Blackfish”, an anti-SeaWorld documentary meant to draw attention to the issue of animals in captivity, it stirred up a ton of attention for both the film’s creator and the well-known theme park. WARNING: As this is an intense issue...
AMC's Breaking Bad is one of the most popular and critically-acclaimed shows on cable television. The first episode of the final season kicked of on Sunday, August 11 and viewers took to Twitter to express their love. We tracked the hashtag #breakingbad to see what...
When NYC’s Dominique Ansel Bakery announced its newest sugary creation, the Cronut, people went wild for it. But how did Cronut buzz compare to the launch of a similar product by Dunkin’ Donuts, the Donut Sandwich?
A few days after Jim arrived at MediaMiser and dove into his new role as director of content and strategic alliances, we sat down with him for a brief Q&A session. His answers to our seven questions provide some insights on his past, his interests, and what really...