The social media environment has seen some major changes over the last several months, with the launch of Meta’s Threads, Twitter’s rebranding to X, and TikTok’s introduction of text-only posts—and marketers find themselves further challenged with navigating the...

US tech firms to European PR agencies: ‘We expect more than media relations’
Ever since the internet age began, PR firms and practitioners have considered media relations just part of their responsibilities. And once social media became a viable business tool, that multi-tasking role became even more complex. New research from tech PR and...
Tomorrow’s C-suite: New research sizes up AI-driven leadership in the future—new exec titles will include the Chief AI Officer
As the corporate landscape prepares for its AI-powered future, a new research report from Leadership Dynamics, an analytics and evaluation platform owned by leadership insights firm The LCap Group, offers a look into the likely future of the C-suite, spotlighting the...
The state of social impact in 2023: More consumers are turning to businesses creating societal change through impactful commerce
With the holiday-shopping season now squarely on communicators’ radar, it’s a good time to take a look at another seasonal pastime—the act of giving. New research from social impact commerce platform ShoppingGives takes a closer look at giving patterns for consumers...
Brands spend too much time looking at categories—and not enough listening to consumers
Despite consumers' voiced concerns about inflation and finances, retail spend continues to grow and people continue to plan vacations. Even though they say they’re stressed about their grocery bill, they’ll happily shell out money (and lots of it) for Taylor Swift...
As the FTC probes ChatGPT developer over consumer protection violations, nearly 9 in 10 online shoppers are calling for AI regulation
Much like the world wide web in the early 2000s, generative AI seems like it’s in a “wild west” phase—as businesses and consumers explore the true potential of the new tech, there are plenty of warnings and red flags being thrown, yet a notable lack of regulatory...
‘Tis the holiday-marketing season: New research looks at how and when consumers plan to shop this year—and what they expect from brands
With the fall season right around the corner, it’s that time of year again—no, not time for the retail holiday decorations to go up just yet (thank goodness), but it’s time for communicators to get on their holiday marketing game, if they haven’t already (and they...
Social sustainability boosts enterprise revenue by $710 million or more—how to make it work for you
Sustainability for business isn’t just an environmental issue; that’s just the “E” part of ESG. Then there’s the “S” concept of social sustainability—the practice of respecting human rights and improving people's lives through business, policy, and community...
In today’s economic and political quagmire, resilience becomes a key competitive advantage—and CEOs must make it a strategic priority
The state of business stability has rarely been so vulnerable—today's geopolitical turmoil, shaky economy, intensifying natural disasters, cybersecurity breaches, supply chain disruptions, and other challenges are testing the resiliency of companies like never before....
Data management will determine the leaders in the AI revolution: How can you be sure your data-infrastructure house is in order?
The AI age is fraught with challenges that have many leaders worried as they prepare to deploy it more widely, including a sizable skills gap among employees, concerns about ethical and responsible use, and more recently, the fake input and threats of malicious...
The fear is still real: Many Americans think AI will take their jobs
As business and society continue to integrate AI into so many facets of work and life—and despite what many leaders have said about AI enhancing their workforces, not replacing people—nearly three-quarters of American adults (74 percent) surveyed nevertheless fear...
9 in 10 companies have experienced AI-enhanced email attacks, and continued use of AI will open up more risks—here’s what you should know
AI has ushered in a new era of efficient business operations and processes, but as expected, the tech is proliferating in malicious ways as well. New research reveals the alarming rise in the use of AI by cybercriminals in scaling and crafting sophisticated email...












