When metaverse technology came within reach of brands and retailers early last year, consumers couldn’t wait to experience it in their shopping journeys, urging retailers to get on board with the tech ASAP. Just a few months later, the metaverse spark went out—or...

New travel industry analysis reveals airline brands’ biggest social media stumbles
One of the biggest faux pas in social media marketing is neglecting to engage with customers there, especially if they directly ask you a question. And even though the airline industry has seen monumental growth over the last year as pre-pandemic travel patterns...
Brands and politics: As campaigning ramps up this week, the deeply polarized state of US affairs could drag down a quarter of Fortune 500 brands
The seemingly never-ending electioneering in America is about to ramp up again as Republican candidates take the stage for the first debate of the 2024 Presidential election cycle. The divisive and often dangerous impact that US politics is having on citizens is...
New research examines the state of advertising creative’s effectiveness in 2023
Advertising is typically not a PR concern, but this new research from ad and product development market research platform Zappi examining advertising's effectiveness through the pandemic and subsequent period of rising inflation offers some interesting insights into...
AI to the rescue: The tech makes recruiting more effective by screening candidates, scheduling interviews, and answering questions 24/7
Like a computer-generated knight in shining armor, the omniscient power of AI has again shown its proficiency with a post-pandemic problem companies have had—screening and recruiting talent. Researchers from The Harvard Business Review, in partnership with...
Despite challenges and backlash, ESG is still a key factor for consumers—which brands and sectors do they think are leaders?
Despite the challenges brands and businesses face with implementing ESG initiatives in a tough economy, and the current ESG backlash making things even tougher, new research from market research giant Ipsos shows that American consumers still expect the companies they...
New research finds men adopting AI tools at higher rates than women
Just to slice and dice the AI craze a little further, a new survey from remote and hybrid career service firm FlexJobs took the pulse of how men and women compare in their usage, curiosity and concerns surrounding recent advancements in AI, revealing that more than...
Advertising takes a PR pivot as brand factors like consumer loyalty prove to have a greater impact on sales than just reaching a broader audience
The integration of PR and marketing has been underway for some time, basically going back to when brands started setting up websites. But advertising has mostly kept to its own (highly influential) niche within the comms department at arms’ length from PR. However,...
New research sheds new light on the disconnect between leaders’ DEI claims and what employees are seeing—and why they both might be right
Is diversity, equity, and inclusion (DEI) getting better in the business world? It seems to depend on who you ask, because recent reports have found that although business leaders say they’re committed to and investing in this key Purpose initiative, many employees...
2 in 3 employees say they’d give up job flexibility for access to more data and other productivity-boosting tools
It’s true that many employees today prefer to work where they want, but mostly they just want to be productive—and they want employers to do a better job of enabling that ability. New research from Slingshot, the digital workplace of work connectivity software firm...
Striving for efficiency: B2B marketers turn to technology, shift internal priorities toward greater alignment and use of third-party data
On the heels of a tough year, B2B leaders across marketing and sales are reevaluating their approaches to better differentiate themselves and cushion their companies from the impact of a still shaky economy, according to new research from B2B-focused sales and...
Gen Z adds complexity to today’s multigenerational workforce: 5 trends to know
Unlike their predecessors, Gen Z has come of age in a purposeful world, where rights and values have been under a bright spotlight, and with their digital prowess, they have acquired an abundance of insights about how they want their world to work, compared to prior...












