The evolution of PR in the post-pandemic era

by | Oct 14, 2021 | Analysis, Public Relations

The field of public relations is a constantly-evolving one that is influenced by changes in technology, television and radio. Social media is another major influence in the PR landscape, and one that has revolutionized the field, opening it up to new channels of communication between PR professionals and target audiences.

Social media has also had the effect of providing PR personnel with more tools that can be deployed to pursue multiple objectives at once. It has become imperative for PR officials to adapt to the new channels of communication and to learn the new ways in which people are consuming entertainment and news content.

PR and marketing

PR and marketing have become more linked than ever in this age, as PR has become increasingly geared towards building fruitful relationships between an organization and the public.

The linking together of marketing and PR has come as a result of similar approaches like influencer communication and marketing, social media promotion, content marketing, and search engine optimization. These mutually adapted outreach media signify how the divide that exists between PR and marketing has been dwindling. Sales teams and communication teams are now using the same media to communicate with audiences and keep their attention.

The impact of the Covid-19 pandemic

The outbreak of the Covid-19 virus has had widespread effects on professionals across multiple industries; for instance, the effect of making the work of PR professionals more tedious. It brought about lockdowns and restrictions that disrupted businesses and altered the media with which people consume content.

Jobs in PR disappeared as a result of the pandemic, and the culture of media consumption has been altered. The good thing is media consumption actually increased as a result of the pandemic because consumers rely on digital media like social networks more than ever.

This new pattern of content consumption isn’t expected to change anytime soon, as experts believe it is here to stay. As organizations have significantly reduced their communication and PR budgets and are increasingly looking into making communications digital, the field of PR continues to evolve and recover from the pandemic era.

Increased significance of communication during crisis

Getting an organization’s message across to the public is much less complicated than it used to be, and it is also quicker now thanks to social media and digital communication channels. As brands increasingly adopt social media networks for communication, the possibility of releasing incriminating information about an organization has increased.

Brands need to watch out for potentially damaging content by carefully managing brand engagement and brand content with their audiences. This is notwithstanding the increased importance of rapid communication during periods of crisis, as it still remains the case that information about a crisis should come from the affected organization as quickly as possible.

The role of PR professionals has become more complicated because there is a need to evolve along with the ever-evolving landscape of PR in order to fulfill the requirements of clients who now want everything to be made available to them conveniently.

Mike Paffmann
Mike Paffmann is CEO of Virgo-PR.