All results based on last 90 days, updated weekly
CSAT Score: 97.7%
Customer Satisfaction score (CSAT) is an industry-standard customer experience metric that measures overall satisfaction with the product, service, or support interaction. A score of 90 or above is considered excellent.
Support Response and Resolution Times
Agility Customer Support Feedback
Last 15 responses.
Responses are posted exactly as typed in customer feedback forms.
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Very knowledgeable.
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Fast and helpful!
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Myra was super helpful!
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Very nice and helpful
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Your support team are excellent and most responsive! You could teach a lot of companies a few things.
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Very Helpful, quick and friendly
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so helpful and quick!
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Thank you so much for your help.
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Responsive, accurate – great
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Fast and helpful
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great support!
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Great
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thank you
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Patient, solution oriented, worked hard to assist me. Thanks!
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Great interaction, just waiting for the follow up information. 馃檪
Source: Agility Customer Support Livechat Feedback