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Agility Support Metrics

All results based on last 90 days, updated weekly

CSAT Score: 97.7%

Customer Satisfaction score (CSAT) is an industry-standard customer experience metric that measures overall satisfaction with the product, service, or support interaction. A score of 90 or above is considered excellent.

Support Response and Resolution Times

 

Agility Customer Support Feedback

Last 15 responses.
Responses are posted exactly as typed in customer feedback forms.

  • Very knowledgeable.
  • Fast and helpful!
  • Myra was super helpful!
  • Very nice and helpful
  • Your support team are excellent and most responsive! You could teach a lot of companies a few things.
  • Very Helpful, quick and friendly
  • so helpful and quick!
  • Thank you so much for your help.
  • Responsive, accurate – great
  • Fast and helpful
  • great support!
  • Great
  • thank you
  • Patient, solution oriented, worked hard to assist me. Thanks!
  • Great interaction, just waiting for the follow up information. 馃檪

Source: Agility Customer Support Livechat Feedback