Three in four (75 percent) US and UK consumers are not comfortable purchasing from a brand with poor personal data ethics, according to new research from publishing audience platform Permutive, which affirms that consumers are concerned about their data privacy, being...
How to use PR for your summer audience
No matter what kind of business you run, it is important to make sure your public relations are as great as possible all year round. Using different techniques during different seasons is a great way to connect with customers on a less-generalized and more...
Back-to-school spending surges, even as inflation and uncertainty abound—what are we buying?
After two years of disruptions, parents are ready for a more "normal" shopping approach to the coming school year. However, inflation and other social and economic pressures will likely add complexity to the back-to-school season. New research from Deloitte finds...
4 powerful tips to create an authentic PR campaign
The best PR campaigns are the well-planned ones. There is no way around this. The more effort you put into your campaigns, the better results you can expect. After all, a great PR campaign isn’t just a single post on social media or press release, it’s a multi-channel...
How to personalize your B2B buyer experience to close more deals
In B2B sales, it is essential to acknowledge that your target audience wants to be approached with relevant offers at the right time and not when it is convenient for your sales reps. Unfortunately, it is not as simple as it sounds. A Forrester study found that 68...
Sentiment analysis: What it is and how it provides rich customer insight
Today, technology buzzwords seem to get thrown around in team chats, emails, and even at the water cooler. Words like “machine learning” and “artificial intelligence” are among the most frequently used, getting tossed around the office on a regular basis. There’s a...
AI’s next mission: Fighting climate change—but leaders face obstacles to achieving impact
As the battle against climate change becomes more dire, efforts to achieve net-zero emissions by 2050 will be essential, as will efforts to prepare for the consequences of climate change and to minimize the resulting harm. Applying advanced analytics and artificial...
Can AI help fight fake news & misinformation? Here’s what we know
However information reaches you, whether from a physical newspaper or magazine, an online platform, or over the airwaves, there’s always the risk that what you hear or read may not be true. Fake news and misinformation are as old as human society itself, but the sheer...
High-value consumers now expect advanced video communications
New research from next-generation video platform Idomoo examines how consumers prefer to receive communications from brands. Among the top takeaways was the desire for video, with 62 percent of respondents saying they want more video from brands. Gen Z and high...
Most Americans will pay more for sustainable products, but need clearer marketing language
New research from environmental tech firm GreenPrint finds that two-thirds (66 percent) of Americans—and 80 percent of Americans aged 18-34—are willing to pay more for sustainable products vs. less sustainable competitors. However, the firm’s second Business of...
The role of PR in promoting organizational change
Public relations is an integral part of organizations today. However, PR is mostly considered an asset to convey the right message to the external world. This could entail conveying big organizational changes or even crisis management. But it is often overlooked that...
Two-thirds of Gen Z favor text messaging over email for ecommerce interactions
Omnichannel comms solutions firm Mitto released new research exploring consumer behaviors and communication preferences when interacting with ecommerce brands. The survey revealed that 90 percent of consumers find it important for brands to interact with them on their...












