There was a time when a PR crisis began with a headline. Today, it can start with a tweet. Modern brand reputation management lives in a 24/7 media cycle that doesn’t just include major outlets but also micro-influencers, Reddit threads, TikTok duets, anonymous...

Agent AI for PR teams: How autonomous workflows are redefining media outreach
The pace of modern PR is relentless. Your media list is outdated before the ink dries. Journalists ghost pitches by the dozen. And inboxes? Flooded. The traditional media outreach process, research, draft, follow-up, and repeat, hasn’t scaled with the speed or scope...
Front-end flash, back-end power: Why PR tools need beautiful UX and solid system design
PR’s Modern Dilemma: Pretty Dashboards, Ugly Delivery In today’s world of media velocity and metrics-obsession, PR professionals rely on dashboards, sentiment analytics, and campaign reports as much as they rely on press relationships and storytelling. But while many...
Automated, adaptive, and always-on: How system design principles shape modern PR workflows
When most people think of PR, they think of people, pitches, press events, and storytelling. But what powers modern PR isn’t just relationships. It’s systems. Quiet, invisible, always-on system designs. Distributed queues. Event logs. Monitoring dashboards. Message...
What engineering can teach PR: Using system design to tell smarter brand stories
Public relations professionals are storytellers by trade. We shape perception, manage reputation, and translate strategy into narrative. But as brands become more dependent on digital platforms, AI integrations, and real-time communication, the language of PR is...
Interview intelligence: How AI helps communications leaders train spokespeople
The problem in plain sight Every comms chief knows the nightmare scenario: a spokesperson whose tone drifts, a smile that freezes, an answer that rambles. Traditional media training relies on expert coaches who watch a mock interview and give subjective feedback....