The Internet, digitization, and social media has impacted legal library teams immensely: larger volumes of data, increasingly complex copyright agreements and multiple types of available content being requested, consumed and delivered has contributed to the legal...

It’s too late for crisis communications in Flint, Michigan
Over the past few weeks, we’ve watched as details around the water crisis in Flint, MI have emerged. Cover-ups regarding the amount of lead in the water to the blatant denial by government officials have resulted in very sick families, a state of emergency and a...
Building long-term relationships with journalists
Surprisingly, a lot of PR professionals seem to send journalists pitches and press releases without first attempting to develop a working relationship with them, or at least making it worth the journalist’s time. As a person, would you expect a stranger to do a favor...
Crisis comms in action: Chipotle’s store closing announcement is PR theatrics, but that’s OK
As Chipotle wages its battle with E-coli and salmonella, just about everyone has come out of the woodwork to assess its response to what is a significant brand crisis, and speculate on what it needs to do moving forward to regain customers’ trust. Someone, somewhere,...
Break free from complex media monitoring
This piece was written with input by David Nadeau, CTO and Pragya Dubey, Director of Client Services. “MediaMiser’s professional services team is the key to curating your content.” – Pragya Dubey, Director of Client Services Author’s note: A prospect recently asked us...
How some of the best speakers of the 21st century can help your business
Anyone who has ever witnessed a gripping speech can attest to its effects—tears, laughter, and even chills. Never is the power of language so evident than when it hits on a visceral level. So what gives a great speech its spell-like quality? We can feel it, but rarely...
Building a good crisis management strategy
Not all news is good news, particularly when it’s a crisis involving your client’s company. No matter how long it took for a brand to build credibility, it can all be washed away with one swift wave of negative press. With agencies of record often not specializing in...
How to write a press release
June 29 - Wing Spanorama, the leading brand for strategic paragliding innovation and success; is today announcing that it is today releasing the most significant, most forward-thinking, most outstanding photos of paragliding on its website! After years of strong and...
The crisis aftermath: navigating your “new normal”
Once the storm has passed, it’s tempting to want to put a PR crisis behind you. But while operations have returned to normal, the truth is your company now exists in a new normal. How do you navigate this territory? Here are three key questions to ask yourself as your...
Why silence is not golden in a crisis
When the going gets tough, many of us tend to either say too much, or nothing at all. Turns out, neither of those tactics work in business. When disaster strikes, staying quiet is a close second to the devastating effects of foot-in-mouth. In recent years we’ve seen...
Crises & The Flash Boys Effect: When response speed affects outcome
With the evolution of digital and social media, and the demand for corporate transparency at an all-time high, we’re seeing more exposés, scandals and crises than ever before. From a news anchor’s comments sparking crisis for an entire network, to allegations against...
Why governing bodies should use media monitoring and analysis
There has been some debate and backlash surrounding the use of media monitoring and analysis by government agencies. But why do government departments and agencies really use services like this? Traditionally, the purpose of governmental media monitoring and analysis...










