International Women’s Day: Building the infrastructure for women to lead revenue
Empowering the future of women in revenue leadership. International Women’s Day is a moment to celebrate progress. It is also a moment to confront reality and take stock of where more work remains. Women today hold only about 30% of C-suite roles. That gap is...
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Crisis Comms & Media Monitoring
Managing the unpredictable: A crisis communication case study
The first warning was an email from a regional sales rep alerting management at headquarters that a reporter from a TV station in another state had visited a customer facility where the company’s equipment was in use. The reporter, the sales representative warned, had...
4 tips for managing PR crises effectively
A public relations crisis can strike your brand at any moment, with little warning and no easy solution. From product recalls to social media gaffes, brands encounter crises every day. When these situations arise, your PR strategy needs to be fluid enough to react...
Crisis PR: 5 tips for preparing your team for data security breaches
Every employee of your company will be involved in the aftermath of a security breach, no matter his or her department or role. This extends to your PR team. This team has one of the most important roles because it's the touchpoint for your customers and the community...
PR Tech & AI
The state of generative AI today: New status report offers five priorities for organizational readiness on the road to revolution
Generative AI is the future of business, as we know. Its vast potential promises to redefine the contours of innovation, efficiency, and competitive advantage. But are brands and businesses ready? New research from business consultancy Guidehouse and CDO Magazine...
AI efficiency isn’t the end goal for data modernization: Senior data and tech leaders say better decision-making is the primary aim
Many brands and businesses are putting all their eggs in the AI-mastery basket, thinking once their skillsets are firmed up and data quality and productivity improve, then all the promises of AI will be revealed and everything else will fall into place. Well, it sure...
Consumer data shortfalls now the biggest obstacles to AI performance: Most spend more on personalized CX, but few brands are capable
As dynamic as AI’s impact on business has been, the wunderkind tech can only perform as well as the available data will allow—and this is the pain point companies are facing at this stage of the AI game. New research from customer engagement platform Twilio reveals...
Content & Media Relations
How to boost your small business with AI: A beginner’s toolkit
Are you an owner of a small business? Or is your business bossing you? Lack of staff members, resources and time makes every small business owner run around like a headless chicken. A recent study by Amex Trendex revealed that 68% of small business owners wished they...
The power of AI-driven sentiment analysis in modern PR
Artificial intelligence isn't just transforming how we communicate. It's redefining how we understand communication. In today's public relations landscape, where perception can shift with a single tweet or viral video, staying ahead of sentiment is no longer optional....
Consumer PR done well for an international brand launching in the U.S.
When an international brand steps into the competitive U.S. market, the key to establishing a strong presence lies in the execution of an effective public relations (PR) campaign. While the U.S. is a global powerhouse in consumer trends, media outlets, and marketing,...