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Crisis Comms & Media Monitoring

How to build a PR crisis-management team—before crisis strikes

How to build a PR crisis-management team—before crisis strikes

When a PR crisis hits, that is not the time to start building a response team. You need to have some of those key people in place when the crisis hits, so you can respond quickly and effectively before the situation escalates. To help you with that process, let’s take...

Jussie Smollett incident shows why crisis comms plans are a necessity

Jussie Smollett incident shows why crisis comms plans are a necessity

Publicists are known for the saying, “All publicity is good publicity.” Well...I disagree. I would, instead, say, “All publicity has the potential to begood publicity.” That’s why PR professionals prepare crisis communication plans. Take Jussie Smollett for example....

How to learn and change from your brand’s biggest mistakes

How to learn and change from your brand’s biggest mistakes

No business is safe from a branding mistake. No matter how small or big they may be, every business is guilty of a misstep from time-to-time. However, the way you react to these mistakes is what makes all the difference. The American diner Denny’s offers a great...

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