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How’s your local SEO? 3/4s of consumers look at a business’s online presence before visiting

by | Apr 28, 2021 | Public Relations

Consumers today keep their smartphones on them for immediate access to information—and it’s usually their go-to source to find out about anywhere they plan to go. In fact, new research from design and creative agencies directory Visual Objects reveals that 76 percent of consumers look for a company’s online presence before visiting in-person.

Therefore, it’s more important than ever that businesses optimize their online presence to include easily accessible, valuable information to help reach potential customers.

How’s your local SEO? 3/4s of consumers look at a business’s online presence before visiting

Experts recommend these local SEO strategies for small businesses:

  • Ensure the company’s name, address, and phone number (NAP) are consistent across all webpages, citations, and listings
  • Focus on earning the top spot in Google Map Packs to attract users
  • Optimize the company’s Google My Business listing with accurate, up-to-date information to increase chances of ranking
  • Collect Google reviews to boost the company’s prominence and relevance scores

Small businesses that optimize their content with local SEO strategies will rank better in search results pages, providing users with information that encourages in-person business.

How’s your local SEO? 3/4s of consumers look at a business’s online presence before visiting

Effective local SEO drives sales

Nearly half of consumers (45 percent) are likely to visit a company’s physical location after finding a strong online presence on a local search page.

Small businesses that optimize their site to improve their local page rank will have a better chance of converting casually interested users paying customers.

Video testimonials and client reviews are an effective way for small businesses to highlight their value.

“I use online reviews to determine whether an establishment is worth my time and money,” said Stephen Light, CMO of Nolah Mattress, in a news release. “If they have a lot of bad reviews, I save myself from wasting my hard-earned money in buying their products or services.”

While reviews offer potential customers a preview of what they can expect from an in-store visit, small businesses need to make sure they live up to expectations.

How’s your local SEO? 3/4s of consumers look at a business’s online presence before visiting

“Once you’ve earned the top spot in local search pages and built enough of a case for the user to give your business a shot, reward that decision by giving them a similar experience to the one you shared online,” said Chris Wilks, digital marketing director of BrandExtract, in the release.

Local SEO strategies aimed at getting customers in the door followed by a positive in-store experience will generate sales for small businesses.

Local SEO reaches mobile users

The majority of consumers (61 percent) say that one quarter of their internet searches are from a mobile device.

Mobile users search smartphones for specific information about products or services in their area that meet their immediate needs.

How’s your local SEO? 3/4s of consumers look at a business’s online presence before visiting

“I search for information specific to my location probably daily—if not hourly,” said Andrey Bogdanov, CEO of Online Divorce, in the release.

Small businesses can use local SEO strategies to improve their search visibility and get their name in front of mobile users looking for products or services in their area.

Read the full report here.

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Richard Carufel
Richard Carufel is editor of Bulldog Reporter and the Daily ’Dog, one of the web’s leading sources of PR and marketing communications news and opinions. He has been reporting on the PR and communications industry for over 12 years, and has interviewed hundreds of journalists and PR industry leaders. Reach him at richardc@bulldogreporter.com; @BulldogReporter

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