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Why many small businesses value social media over all other digital marketing channels

by | Apr 15, 2022 | Public Relations

Twenty-five percent of small businesses consider social media their most successful digital marketing tool in 2022—and though it remains the top choice, this is a notable decrease from 2021’s findings where 73 percent of the participants found social media to be their most fruitful channel, according to new research from data-driven portfolio website Visual Objects.

The research takes a look at the range of small business digital channels and strategies and compares it with last year’s results. This report uncovers the preferred marketing tools of small businesses, how they allot their focus, and their perception of specific tools.

Why many small businesses value social media over all other digital marketing channels

2022 small business digital marketing plans

Our team highlights the following 2022 trends in the report:

  • Over two-thirds of small businesses (67 percent) use social media tools.
  • Small businesses found that social media (25 percent), their company website (20 percent), and online advertising (18 percent) were their top three most successful digital marketing tools.
  • Only 6 percent of small businesses believe that video marketing helps achieve their goals.
  • Nearly half of small businesses (48 percent) still use email marketing.
  • Just 6 percent of small businesses find value in SEO and content marketing.

Why many small businesses value social media over all other digital marketing channels

Stephanie Brown, social media consultant and coach at The Content Fixer, believes small businesses genuinely connect with customers over social media. “Social media also allows for more authentic connection with your dream clients,” Brown said, in a news release. “Other marketing channels may not allow you to establish a real know-like-trust relationship with the people you’re trying to reach.”

Why many small businesses value social media over all other digital marketing channels

Read the full report here.

The firm surveyed 1,003 small business owners and managers to learn about their approach to digital marketing and learned that two-thirds utilize social media.

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Richard Carufel
Richard Carufel is editor of Bulldog Reporter and the Daily ’Dog, one of the web’s leading sources of PR and marketing communications news and opinions. He has been reporting on the PR and communications industry for over 12 years, and has interviewed hundreds of journalists and PR industry leaders. Reach him at richardc@bulldogreporter.com; @BulldogReporter

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