Gone are the days when simply meeting customer expectations was enough to secure their loyalty. In today's competitive B2B landscape, where every interaction and touchpoint can make or break a relationship, the key to thriving lies in going above and beyond—in...
The art of the comeback: What Victoria’s Secret and Nike can learn from these 5 success stories
When fashion trends change (and they usually do), brands struggle. Right now, two behemoths from the last quarter-century are dealing with just that. Shares in Victoria’s Secret are down nearly 50 percent since the beginning of 2023, while Nike’s shares are down more...
Tips for integrating managed IT services into your PR strategy for greater impact
In today’s digital-driven era, public relations strategies must evolve to include technological advances that streamline processes and enhance communication efforts. Developing an effective IT strategy is essential for integrating managed IT services into your PR...
6 critical PR strategies every business needs
Effective public relations is instrumental in shaping a positive brand image, building credibility, and enhancing relationships with stakeholders. Whether you’re a small startup or a seasoned corporation, implementing strategic PR initiatives can elevate your brand...
5 critical website issues that can harm your brand reputation
It’s hard to know who’s worth your while on the internet. Everyone presents themselves in the best light online, so you have to come to a conclusion based on the little information you have. This is what the decision-making process looks like from the perspective of...
How zero trust and IAM security work together to enhance cybersecurity
In a network with no boundaries, understanding who is on the network and why they are there is critical to maintaining organizational security. That’s why a strong policy is fundamental to successfully deploying zero trust and IAM security infrastructure. Zero trust...
6 methods for showcasing company culture in the digital era
Fostering a strong and vibrant company culture to enhance the employee experience is more important than ever. As well as establishing a positive reputation and image for your business, you can attract and retain top talent. Company culture is shaped by many...
Tapping the power of storytelling in marketing and public relations
Storytelling in marketing refers to the art of crafting compelling narratives that resonate with the target audience, transcending mere product promotion to evoke emotions and forge lasting connections. In today's digitally saturated landscape, where attention spans...
Most Patriotic Brands in America: 2024 is littered with partisan politics in a divisive election season, but 4 of 5 consumers agree that patriotism is important
Patriotism is complicated these days—there are lots of values and definitions of it, depending primarily on which side of the country’s dividing line you’re on. For communicators, brand loyalty is a complicated concept now as well, because there are a host of...
Influential techniques for engaging your audience with newsletters
Publishing newsletters is one of the effective ways to achieve your content marketing goals. But many still fail to achieve results as per their expectations. It happens because they do not follow the right strategies to engage their audience. For example, service...
Summer travel trends: As industry gets closer to pre-pandemic levels, consumers are looking for authenticity—and they’re keeping their options open
Summer always brings a sense of wanderlust, and US consumers are ready to hit the road this year as summer travel inches ever closer to pre-pandemic levels. New research from travel insurance and assistance services firm Generali Global Assistance takes a look at this...
The planet is on fire and greenwashing won’t save it—real actions brands must take
Sustainability isn’t a new word. Companies have been pursuing sustainability efforts for decades, with more emboldened efforts over the last 20 years. Unfortunately, with sustainability comes greenwashing—a term first coined in the 1980s that acknowledges the false...












