The impact of the COVID crisis continues to shake up the business world, and new research from global consulting firm AlixPartners shows that CEOs are aware their companies need to adapt to today’s constantly disrupted business environment—and are worried about doing...
Social purpose escalates in 2023: Global CEOs say it’s important for sustainable profits and a better future
Comms pros are aware that today’s consumers expect brands and businesses to take a stand on divisive issues, be community minded, and become active participants in helping to solve societal problems. A new research report from tech and business solution provider NTT...
Trends to watch in retail CX: Moving from transactional to unified experiences tops the list
Despite the current economic outlook, 58 percent of retail marketers surveyed are investing in customer experience tools to drive revenue and evolving their customer service approach to deliver more interactive, unified engagements, new research from customer-focused...
The future of work: Today’s workforce urges next generation to pursue purpose, not money
Most of us spend about half of our waking hours working, and ideally we’d all wrap up the workday feeling rewarded and fulfilled. That may be asking a lot, but according to a new survey, the reality is much worse than you might think—nearly half of employees worldwide...
2022 State of Agile: Adoption spreads to marketing, but lack of leadership is limiting its success
Over the last few years, Agile practices have extended beyond software development and the IT team into other business units such as marketing and HR. New research from digital transformation tech firm Digital.ai finds a significant opportunity to refine and mature...
Charting disruption: New report offers thematic outlook for 2023 and beyond
Disruption has practically become commonplace in the post-pandemic business world. What does the coming year have in store? With bold predictions and forecasts, the second annual Charting Disruption 2023 research report from exchange-traded funds provider Global X...
The evolving workplace: New research reveals 5 key HR trends that will define work in 2023
As brands and businesses prepare for the new year, a new report from HR research and advisory firm McLean & Company reveals five key data-based employee and workplace trends to guide HR leaders in their efforts to plan for and respond to the ever-evolving future...
How currency APIs benefit global businesses in their PR and profitability
The global currency markets are incredibly important in almost all areas of worldwide trade and politics. We live in an age of alarming inflation, in which the value of national currencies is impacted extremely quickly by events. We also live in a highly globalized...
Rise of the Environmental Entrepreneur in an age of Recommerce growth
In new Europe-based research, Visa reveals that the cost-of-living crisis and impacts of climate change are causing people in the UK to rethink their current purchasing habits and look for more sustainable ways to buy and sell products and services. The survey,...
High-performing companies view ESG as value creator: 9 out of 10 execs say it delivers ROI
Brands and businesses have learned that good sustainability practices are not just the right thing to do, but can also be a bottom-line-boosting initiative. New research from the Infosys Knowledge Institute, the thought leadership and research arm of next-generation...
Chief Digital Officers take center stage as businesses seek new ways to connect with consumers
Although just a few years ago the role had been predicted to be dissolved by now, the Chief Digital Officer (CDO) has moved to center stage in companies—and plays a critical role in their growth and the never-ending and critical digital transformation, new research...
New research identifies urgent need for moral leadership, but few CEOs demonstrate it
The vast majority of U.S. employees want greater moral leadership from their managers and CEOs—but that demand outpaces supply. A new study from The HOW Institute for Society reveals that 88 percent of employees believe the need for moral leadership is more urgent now...












