A research finding I want every marketing leader to consider. 85.5 percent of AI citations reference earned media sources — not brand-owned websites. The number comes from recent industry analysis of more than one million AI prompts. The University of Toronto puts...
Public relations is all about shaping how people think and feel about a brand and building trust. The way PR professionals work has changed a lot in 2026. Getting featured in the media still matters. What's changed is that now the trustworthy endorsements often come...
With the rise of AI, it can feel like chatbots and automation are replacing human connection. There are also ethical concerns around its use and impact that must be addressed, especially in underserved communities that are already facing heightened environmental risks...
Search has evolved beyond a simple gateway to websites and now functions as a direct answer hub. Thanks to AI-powered search overviews, users obtain summarized insights, suggestions, and brand comparisons within the results page without clicking any link. This change...
What if everything you knew about influencer marketing was already outdated? Brand partnership budgets are shifting fast in 2026. Follower counts no longer close deals. For PR professionals, paying for performance is the new standard. Two years ago, followers were...
Are you an owner of a small business? Or is your business bossing you? Lack of staff members, resources and time makes every small business owner run around like a headless chicken. A recent study by Amex Trendex revealed that 68% of small business people wished they...
The PR industry's operating system is the media list. Every account team runs one. Every measurement framework anchors to placements earned inside it. The list is wrong. The Trade Press AI Index 2026 audited 680 million AI citations across nine industries and five...
For years, PR measurement meant tracking coverage volume, sentiment, and reach across news and social channels. While these channels remain important, AI usage has grown exponentially and is now a leading driver of traffic and brand discovery. Industry research shows...
Most PR teams don’t get a polite warning before the budget changes. It happens in a leadership meeting you weren’t in, after a rough quarter, during a hiring freeze, or right when a launch calendar starts to fill up. That’s why “we’ll figure it out if it happens” is...
Podcasts continue to replace or augment other content forms as a key way to do business, meet customers and engage with your audience. Estimated to hit a $40 (£29.4) billion global business this year, and with growth set to triple by 2030, if the age of reading...
Most agencies have tried at least two time tracking tools. The first one got adopted for a week, filled with messy entries, and quietly abandoned. The second one was more full-featured, which meant more configuration, more fields, more friction, and the same outcome:...
Brand reputation is the collective public perception of your brand or organization among your target audience, shaped by your image, performance, and values. It is an integral part of a successful business, with 88% of customers stating that brand reputation and trust...