Blog
8 ways to protect your customers’ data privacy in your CX practices

8 ways to protect your customers’ data privacy in your CX practices

Data privacy is a significant concern for businesses of all sizes. Companies must ensure that customer data is stored, accessed, and used securely to protect their customers' personal information and comply with industry regulations. Customer experience professionals...

6 steps for writing an event press release that generates traction

6 steps for writing an event press release that generates traction

Events are a great way to connect with your target audience, increase brand visibility, and bring more sales. However, organizing a successful event requires good planning and execution. You also need to promote your event to ensure maximum participation. Today, media...

5 trends to know for 2023 about the state of remote work

5 trends to know for 2023 about the state of remote work

The shift to remote and hybrid work brought on by the pandemic spurred significant change for employers, employees and job seekers. But after several years of adjusting, where do they stand when it comes to working in the office versus anywhere? New research from...

5 ways to use PR to build awareness of your eCommerce brand

5 ways to use PR to build awareness of your eCommerce brand

As the eCommerce industry continues to grow, competition is only getting hotter. One of the most effective ways to stand out from the competition in your industry and increase brand awareness is through public relations. PR can help you with getting your brand in...

Corporate America needs a Gen Z recruiting plan: 5 ways to engage them

Corporate America needs a Gen Z recruiting plan: 5 ways to engage them

Companies are realizing that they urgently need Gen Z workers as US job openings continue to reach historic highs. And according to new research from The Conference Board, the businesses that win them—and keep them—will be the companies that put a laser-like focus on...