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8 ways PR pros can leverage generative AI for crisis communication

The emergence of generative AI tools such as ChatGPT has taken the world by storm. Despite being a relatively new industry, the generative AI market is projected to be worth $126 billion by 2030.  The ability of generative AI tools to understand human language,...

Is public relations going through an identity crisis?

Public relations has always involved a careful balancing act between the needs of a business and the relationship it has with customers. In the past, the scale was firmly in favor of clients, often requiring businesses to go to extremes to avoid any negative press....

5 tips on leadership and crisis management for business owners

Leadership and crisis management are crucial skills for business owners to possess - they can make or break the success of an organization during challenging and tough times.  When unpredictable events occur, it’s essential to be as prepared as possible and equipped...

PR crisis management for eCommerce businesses: Tips and strategies

You’ve worked hard to establish a trustworthy identity for your eCommerce brand and lead it to the success that it is today. So, what happens when a PR crisis strikes, and you suddenly face a disaster threatening to undo everything you’ve worked so hard to build? In a...

4 ways PR and influencer marketing work together during crisis

The size of the public relations market in the U.S. in 2023 is expected to be $17.8 billion, a 2.7 percent growth from 2022. This comes as no surprise given that most brands face negative PR at some point. Something as simple as a wrongly-worded social media post...