A leader in the hospitality industry with a proven track record of leading sales, luxury marketing, and revenue management teams, Tom Puntel will lead the commercial strategy of the recently transitioned Waldorf Astoria Los Cabos Pedregal in his new role as director of sales & marketing.
“We are pleased to welcome Tom to the Waldorf Astoria Los Cabos Pedregal family,” said General Manager Fernando Flores. “His extensive knowledge of the luxury hospitality market will help us reach new heights during this exciting time, following the celebration of our 10th anniversary last year and the completion of our transition into Mexico’s first Waldorf Astoria resort.”
Puntel brings over 25 years of experience in hospitality to his new role having held positions as regional director of revenue management and director of sales, marketing and events at Hyatt Hotels, and most recently as vice president of sales and marketing at East West Hospitality. As Director of Sales and Marketing at Waldorf Astoria Los Cabos Pedregal, Puntel will lead the team’s efforts with a focus on luxury direct sales with individual travelers and groups while aligning marketing and PR efforts with the Waldorf Astoria brand team. Collaborating with various stakeholders and internal team members to achieve sales and marketing goals is a fulfilling endeavor for Puntel, who thrives on engagement and teamwork.
Waldorf Astoria Los Cabos Pedregal, previously known as The Resort at Pedregal, debuted in September 2019 as the brand’s first resort to open in Mexico. Situated on Cabo San Lucas’ most coveted parcel of land – an extraordinary, 24-acre site at the southernmost tip of Mexico’s Baja California Peninsula – the exclusive haven, accessible by Mexico’s only privately-owned Dos Mares tunnel, creates a strong sense of privacy and arrival, just minutes from bustling downtown Cabo San Lucas. This year, the elite resort has been named a Forbes Five-Star Hotel for fourth consecutive year and has received a Forbes Five Star Spa rating for its onsite spa, now named Waldorf Astoria Spa, for the third consecutive year. Featuring 115 guest rooms, the luxury resort is known for its curated Beyond the Beach curated excursions, expansive suites with ocean views and private plunge pools, elevated dining, holistic spa treatments and True Waldorf Astoria Service.