In today's competitive marketplace, food and drink brands need to stand out if they are to catch the attention of potential customers. However, with products constantly vying for attention on supermarket shelves, it can be challenging for brands to make a lasting...
PR tools head-to-head: Office 365 vs. G Suite
The digital age has brought about significant changes in how businesses operate, particularly in the field of public relations. With the rise of social media and online communication, companies have had to adapt and embrace new strategies and technologies to stay...
Valuable ‘what not to do’ PR lessons from former President Trump’s media approach
On the night of April 11, during former President Trump's interview with Tucker Carlson on Fox News, there were two important PR lessons voiced—both which should never be copied by PR pros. The first one was when the former president said that when he was indicted in...
Optimizing data-driven development: An overview of key elements & benefits
Data-driven development has dramatically changed the trajectory of many business industries. A recent market study has shown that companies using a data-driven approach are 23 times more likely to secure new customers. This new approach enables executives to visualize...
6 key components of your business’ reputation that you must manage
Imagine this scenario: a potential customer searches for your business online and finds negative reviews, comments, and news articles. They are immediately turned off, and decide to take their business elsewhere. This is why managing your business reputation is...
New Gen Z research reveals brand preferences, spending trends for today’s teens
Investment bank Piper Sandler Companies has been surveying teens about discretionary spending trends and brand preferences for many years, and has now released its 45th semi-annual Taking Stock with Teens survey, in partnership with global high-school-student network...
New study finds face-to-face interaction is key to building brand trust
New research from event insights group Freeman, in partnership with Edelman Data and Intelligence, examines the impact of face-to-face interactions on brand loyalty and trust and how in-person interaction impacts trust and loyalty for brands in the U.S. Survey data...
6 tips for building client relationships to boost your business reputation
There are few things that are more important to a business than its relationship with clients. To ensure that this is top-class, you’ll need to regularly review your approach. Are you ensuring that customers develop a positive image of your brand? Do you have access...
Customer experience marketing: 3 comms strategies for improving CX
Up to 86 percent of customers will leave a brand they’ve previously been loyal to after just two negative experiences. That’s how important CX is to your bottom line. However, PR pros and communicators often ignore customer experience when drafting marketing...
6 ways to measure brand reputation online
In today’s digital world, it is more important than ever for businesses to understand how their brand is perceived. With the rise of social media and online reviews, customers now have a real-time platform to voice their opinions about brands. This means businesses...
5 ways to use PR to build awareness of your eCommerce brand
As the eCommerce industry continues to grow, competition is only getting hotter. One of the most effective ways to stand out from the competition in your industry and increase brand awareness is through public relations. PR can help you with getting your brand in...
Both online and offline conversations drive brand success: Here are the leaders in each category
How comprehensive is your brand’s “talkability”? If your focus is overly digital—as many brands now embrace in the post-pandemic age—you may be missing the opportunity to engage an entire sector of conversation starters. New research from data and analytics firm...












