branding
4 ways an outdated website can hurt your business

4 ways an outdated website can hurt your business

How old is your website’s design? Has it been five, 10 or 15 years since you’ve made an update? If your website is old, the design is probably outdated. At first, it might not seem like a big deal to have an outdated design. Many businesses have websites that haven’t...

4 proven ways to boost your company’s public image

4 proven ways to boost your company’s public image

Having a positive public image is important for any business. Whether you are starting out or would like your established company to reach a wider audience, there are things to keep in mind for boosting your public image. Read on for four easy-to-implement additions...

Customer service for success: Tips for fostering loyalty

Customer service for success: Tips for fostering loyalty

No matter how great of a product a business might develop, if the company's customer service isn't reliable and helpful, or simply difficult for consumers to reach out to, other people will eventually hear about that, and the company will lose out on customers. That's...

Why PR should be an important element in recruitment

Why PR should be an important element in recruitment

When seeking to recruit the top talent in any industry, it is important to understand the recruitment process in much the same way as you would when marketing your company to grow a consumer base. You want to be seen as being miles ahead of the competition and in this...

Embracing the metaverse: A bold way to improve customer experiences

Embracing the metaverse: A bold way to improve customer experiences

There’s been quite a bit of hype about the metaverse—it’s the next big thing, it will transform how companies engage with customers, it will change the way we do business. At its most basic, the metaverse simply integrates the physical and digital worlds, enhancing...

3 tips for getting better customer reviews

3 tips for getting better customer reviews

Reviews are an essential part of any business. They can provide valuable feedback, help boost sales, and increase customer loyalty. However, obtaining good reviews can take a lot of work for many companies. This article will explore several strategies that can be used...

The PR risks of sending too many emails—which brands top the list?

The PR risks of sending too many emails—which brands top the list?

Email marketers claim emails are all about building relationships. Well, they would, wouldn’t they? It’s what they do for a living, after all. What I do for a living, on the other hand, is conduct research that ensures brands to better engage customers, increase...

4 effective comms strategies for promoting your online business

4 effective comms strategies for promoting your online business

In today's digital age, having robust strategies for promoting your online business is essential if you want to succeed. Why? Because the only way to sell your products or services online is if you've established a strong web presence. It is key to building brand...