Public relations is a big part of any business, and understanding how to utilize it carefully is one of the keys to successful business management. It's important to understand and accept the truth that you want your business to grow. You might not want to take your...
Crisis maintenance: How to properly handle a workplace accident
A workplace accident can be devastating for a business’s reputation, on top of hurting whoever’s involved. If not handled responsibly, your injured worker could face much more damage and harm, your business will have to shell out more money, and on top of that, you...
Peloton shows how to swiftly navigate a PR crisis—just like that
**Update - Since publishing this piece, it seems that Mr. Big now has bigger problems than his Peloton-induced heart attack. On Thursday, December 16, actor Chris Noth was accused of sexual assault by two different women. In light of these accusations, Peloton has...
When crisis PR goes wrong: Alec Baldwin’s misguided response
Recently, Alec Baldwin sat down for an interview with George Stephanopoulos regarding the fatal shooting of cinematographer Halyna Hutchins on the set of his film “Rust”. According to Baldwin, he would have never pointed a firearm at another person and pulled the...
When businesses should be talking about social issues—and how best to do it
These days, companies of all shapes and sizes are under increasing pressure from the public as well as their own employees to speak out on various social issues. According to some researchers, over 80 percent of the public expects CEOs to speak out publicly on social...
NFL’s Aaron Rodgers sacked by his own words in vaccine dust-up
Being in a crisis situation is nothing new for Aaron Rodgers, the star quarterback for the Green Bay Packers. But usually the crisis is caused by rushing National Football League lineman attempting to sack him. Occasionally, Rodgers, arguably the best at his position...
4 tips for turning a crisis situation into an opportunity
Most of the time, when a crisis strikes, business owners resist making any necessary or even smart changes. However, crisis situations are one of the best times to create a sense of motivation and urgency for companies to finally make some long-awaited positive...
Recovering from a PR nightmare: 11 steps brands and businesses can take
No matter how big or small your business is, at some point, you're going to face a public relations crisis. A PR nightmare is a scenario where something that was supposed to go smoothly goes wrong. It's often the result of poor planning and can be caused by everything...
2021 PR disasters in review—3 examples of crisis mismanagement
The list of everything going on in the world right now—from the pandemic to civil unrest and navigating through severe weather seasons—is endless. This set of events has had an overwhelming effect on people, and in these situations it is not always easy for...
Creating a crisis management team—key roles and responsibilities
One of the biggest factors that end up determining whether a company can successfully navigate a crisis is the crisis management team and the members’ preparedness. Companies looking to create their own strong crisis PR management team should choose people that will...
Political PR tactics are transferable to corporate PR crises—Afghanistan is a good example
One thing is certain. There are many PR lessons that President Joe Biden’s evacuation strategy from Afghanistan have provided. Another thing that is certain is that there have been many PR crises thus far in 2021. Arguably the most important one occurred not in an...
When a crisis strikes, don’t dig a deeper hole
The following is excerpted from CRISIS AVERTED: PR Strategies to Protect Your Reputation and the Bottom Line. Bad decision-making often finds its way into the C-suite. You would think that elected officials or corporate executives would have reached their positions of...