public relations
Understanding how journalists are consuming PR content

Understanding how journalists are consuming PR content

Media’s use of PR-generated sources continues to evolve, with traditional press releases now taking a back seat to more engaging multimedia content, a research from global comms agency TheNewsMarket finds. The firm asked journalists to rate different types of media...

It’s too late for crisis communications in Flint, Michigan

It’s too late for crisis communications in Flint, Michigan

Over the past few weeks, we’ve watched as details around the water crisis in Flint, MI have emerged. Cover-ups regarding the amount of lead in the water to the blatant denial by government officials have resulted in very sick families, a state of emergency and a...

How (not) to pitch a blogger

How (not) to pitch a blogger

I like to write and I like to eat. As a result of these two interests, I’ve been blogging about dining out and cooking since 2009. Because of that, pitches from fellow PR folks often land in my inbox. When I receive good pitches that align with my interests, I try to...

Top 3 lessons PR pros can learn from Jose Bautista

Top 3 lessons PR pros can learn from Jose Bautista

For those who follow the MLB, you’re likely aware that Toronto Blue Jays slugger Jose Bautista has presented a one-time, take-it-or-leave it contract demand to his current employer. Bautista, of course, let Jays fans know of his contract demand by publicly stating his...

The value of partnering with your client instead of selling a customer

The value of partnering with your client instead of selling a customer

As I mentioned previously, Relationships are King, and it’s as true for vendors as it is for PR professionals. The vast majority of B2B businesses talk about the “consultative” approach, but talk is cheap. When a customer asks for a change to the service or product,...

Is Apple’s stand against the FBI putting the brand at risk?

Is Apple’s stand against the FBI putting the brand at risk?

I used to work in a video rental store (remember those?). In later years, we had software that kept track of all our customers’ rental histories, in part so we could learn their tastes and recommend other titles. Back then, the employees and customers understood that...

Using geographic scope to refine your media lists

Using geographic scope to refine your media lists

When building media lists, many PR and communications agencies/departments implement an audience-classification system based on consumer demographics, industry segments and job functions, and then apply these categories to media outlets. But to complete the task of...