social media
Marketing leaders and consumers agree: social media is intrusive

Marketing leaders and consumers agree: social media is intrusive

Two nationwide surveys commissioned by the Marketing Executives Networking Group reveal consumers' and senior marketing executives' views on the digital marketing industry. The results indicate that companies' use of social media is perceived by both groups as...

Still struggling to define social media goals, direction, and impact?

Still struggling to define social media goals, direction, and impact?

ROI, Social Integration, Measurement Top Major Brand Challenges Social analytics platform Simply Measured this week announced the release of its 2015 Social Media Marketing Trends report, which highlights the confusion social marketers are expressing with regards to...

Why your business should stop ignoring Tumblr

Why your business should stop ignoring Tumblr

Traffic more than doubles since Q4 2014 The platform that describes itself as “easy to use and hard to explain” is no longer just the domain of angsty teenagers and fandom, according to a recent report from a leading web company. The sometimes-dismissed Tumblr — which...

Should small businesses invest in social media?

Should small businesses invest in social media?

Manta Survey Shows SMBs Think Facebook Returns the Most Value A new survey from small business consultants Manta reveals more than half of small business owners (59 percent) don't see a return on investment from their social media efforts. The usual lineup of social...

Top 10 excuses small businesses make for not using PR

Top 10 excuses small businesses make for not using PR

I've met so many small business folk lately who profess a desire to wage content PR campaigns, then continue to invoke a long list of lame excuses not to, even though in their heart of hearts they know they need to work to build their businesses. Anyway, here's a list...

How has Facebook monitoring changed?

How has Facebook monitoring changed?

As a result of changes implemented by Facebook on May 1, the ability to perform keyword searches is now gone from the Facebook monitoring experience. Instead, only Facebook page monitoring will be supported through the social network’s Application Programming...

Using social media for exceptional customer service

Using social media for exceptional customer service

According to the Pew Research Center, 74% of all internet users use social media. Though this percentage is taken from a study performed in January 2014, it’s safe to assume that the number has only increased. It’s undeniable that social media has become an important...

GOP presidential nomination: Cruz vs. Rubio edition

GOP presidential nomination: Cruz vs. Rubio edition

Politicians of all stripes and affiliations know just how important it is to get their campaign off on the right foot. Naturally a huge part of that is initially announcing your campaign, along with getting traction on that announcement both in traditional and social...