Lucy-Jayne Love

Lucy-Jayne Love
Lucy-Jayne Love is Sales & Marketing Director at Gym Management Software
The convenience trap: When making things easier hurts brand loyalty

The convenience trap: When making things easier hurts brand loyalty

Over the past decade, businesses have invested heavily in making every customer interaction faster, simpler, and more efficient. From one-click checkouts and subscription models to AI-powered support and on-demand services, reducing friction has become a central part...

SEO is alive and well—and PR without SEO is half a strategy

SEO is alive and well—and PR without SEO is half a strategy

Most brands see media coverage as the end goal. A feature publishes, traffic surges, and momentum feels real for a short time. Yet in days, that attention drops — and the campaign’s impact vanishes with it. That’s where the problem starts.   Traditional PR builds...

From press releases to podcasts: Diversifying brand storytelling

From press releases to podcasts: Diversifying brand storytelling

For decades, press releases were the backbone of corporate communication. They served as the official voice of a brand, announcing product launches, corporate milestones, or strategic initiatives. Journalists and media outlets relied on these succinct documents to...

The role of professional-quality content in modern brand positioning

The role of professional-quality content in modern brand positioning

In today’s digital communication environment, brand positioning is no longer shaped only by advertising campaigns or social media activity. Instead, it is increasingly influenced by the quality, depth, and credibility of the information a company publishes online. As...

How AI is transforming PR copywriting without losing authenticity

How AI is transforming PR copywriting without losing authenticity

Public relations has seen a profound shift in its core, and at the center of this change is Artificial Intelligence. With the ability to produce press releases, pitches, and media kits at breakneck speed, generative AI has evolved from a futuristic curiosity to a...

How to use media monitoring to spot safety issues before they trend

How to use media monitoring to spot safety issues before they trend

Safety conversations don’t stay inside the fence line anymore. A single photo, a frustrated post, or a short video clip can jump from a job site to a local Facebook group to a reporter’s inbox in a day. Even when the facts are still unclear, the public tends to fill...

Cash flow challenges facing small PR agencies in 2026

Cash flow challenges facing small PR agencies in 2026

Small PR agencies develop communication strategies, secure media coverage, and help companies of different sizes build trust and reputation. At the same time, money in this business comes in unevenly, while expenses remain constant. By 2026, this situation will have...