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Crisis Comms & Media Monitoring

What PR pros need to know to avoid making a crisis worse

What PR pros need to know to avoid making a crisis worse

As some of my journalist friends have told me over the years, “You see one PR program and pitch, you’ve seen them all,” and it’s hard to disagree with them because so many PR approaches are similar. The truly original PR program with creative thinking is the exception...

PR Tech & AI

Generative AI and human-led PR: Finding the right balance

Generative AI and human-led PR: Finding the right balance

As the public relations landscape undergoes a digital transformation, Generative AI is reshaping how brands communicate with their audiences. From crafting press releases to generating social media captions, AI tools are making once-manual PR tasks faster and more...

Content & Media Relations

4 ways online reviews impact the growth of your business

4 ways online reviews impact the growth of your business

Businesses sustain their growth by satisfying consumers with the quality of their products and services. This means they have to source quality raw materials, create an efficient production line, and have a top-notch logistics operation. They also have to hire the...

Pros and cons of using AI‑generated drafts for press release copy

Pros and cons of using AI‑generated drafts for press release copy

Press releases have always been the backbone of brand communication, but now brands are drafting them in unexpected ways. For example, 75% of PR professionals now use generative AI in their workflows, a dramatic jump from just 28% in early 2023. But does AI hold up...