How ChatGPT Cites Brands and What PR Teams Can Learn from It

How ChatGPT Cites Brands and What PR Teams Can Learn from It

Generative AI has transformed how users ‘search’, as people prefer conversational, synthesized answers instead of static lists of links. And similar to how Google became synonymous with search, ChatGPT has become synonymous with AI search. Developed by OpenAI, ChatGPT...

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Crisis Comms & Media Monitoring

How to use media monitoring to spot safety issues before they trend

How to use media monitoring to spot safety issues before they trend

Safety conversations don’t stay inside the fence line anymore. A single photo, a frustrated post, or a short video clip can jump from a job site to a local Facebook group to a reporter’s inbox in a day. Even when the facts are still unclear, the public tends to fill...

Why real-time media monitoring is essential for crisis management

Why real-time media monitoring is essential for crisis management

In today’s always-on media environment, crises no longer develop gradually or give brands the luxury of time. A single post, comment, or headline can trigger rapid amplification across social platforms, online news, and search results within minutes, reshaping public...

PR Tech & AI

The new crisis isn’t a WSJ hit—it’s a ChatGPT answer

The new crisis isn’t a WSJ hit—it’s a ChatGPT answer

A reporter calls. You respond. You negotiate the quote. You hold the line. You survive the cycle. That playbook is forty years old. It is not the crisis we now manage. The new crisis is a wrong, defamatory, or hallucinated answer about your CEO that appears inside...

Content & Media Relations