From participation to impact: The evolving role of community engagement and evaluation
In public health, government, nonprofit and corporate communications campaigns, community engagement has become standard practice. We build partnerships, elevate local voices and try to meet people where they are. But as these efforts have expanded, so has the need to...
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Crisis Comms & Media Monitoring
From monitoring to engagement: Why AI-powered PR is critical for strengthening brand reputation
In the digital age, a brand's reputation can change drastically in a matter of hours. Social media conversations, online reviews, and search exposure now shape public opinion. Media monitoring (and social listening) is more important than ever for crisis management...
4 key ways AI-powered media monitoring is transforming PR strategy
The media landscape has evolved into a 24/7 information environment, where brand conversations occur at an accelerated rate. For PR professionals, managing the vast flow of data across news outlets, blogs, podcasts, and social media channels has become a challenging...
Crisis management has become a 24/7 expectation—but most companies still aren’t prepared
Organizations live in an always on environment where a single comment, customer complaint or internal issue can gain attention within moments. Companies often underestimate how quickly a situation can escalate and how many channels can amplify it. The expectation that...
PR Tech & AI
How AI is transforming PR copywriting without losing authenticity
Public relations has seen a profound shift in its core, and at the center of this change is Artificial Intelligence. With the ability to produce press releases, pitches, and media kits at breakneck speed, generative AI has evolved from a futuristic curiosity to a...
A good story is essential to AI visibility—here’s how to tell yours
In the PR world, storytelling is bedrock of what we do. From a strategic standpoint, we often leverage it through thought leadership, a strategy in which we uncover opportunities to position our clients as thought leaders in their industries through contributed...
The algorithm isn’t neutral: Why PR needs to speak AI’s language
Artificial intelligence is transforming the way people discover and trust information. For PR professionals, this shift is not simply technical; it changes the fundamentals of visibility, authority, and influence. Content is no longer evaluated solely by human editors...
Content & Media Relations
How AI search summaries are quietly reshaping brand authority online
Search has evolved beyond a simple gateway to websites and now functions as a direct answer hub. Thanks to AI-powered search overviews, users obtain summarized insights, suggestions, and brand comparisons within the results page without clicking any link. This change...
The media list is wrong. The AI engines just proved it.
The PR industry's operating system is the media list. Every account team runs one. Every measurement framework anchors to placements earned inside it. The list is wrong. The Trade Press AI Index 2026 audited 680 million AI citations across nine industries and five...
Common content optimization mistakes and how to avoid them
Content optimization is widely adopted across digital marketing, yet it is often misunderstood as a purely technical or keyword-focused task. Many teams concentrate on surface-level improvements—such as keyword density or meta tags—without addressing deeper factors...